Compare SutiSurvey vs Nicereply

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Crozscore:

30%
what is this?
40%
19%
interest falling

Crozscore:

81%
what is this?
85%
39%
interest rising
SutiSurvey screenshot Nicereply screenshot view 4 more

Software Description:

Get to know what your audience is thinking about your business with SutiSurvey. Reach your audience faster by conducting quick online surveys, and make intelligent decisions. SutiSurvey is not only completely customizable but can also integrate with multiple applications to provide you greater experience. To know more about our online survey software, go to our homepage

Software Description:

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center. It is an easy-to-use customer service app that allows your customers to rate and comment on emails from you.
It allows to use the constant feedback on user's emails to focus on what is important – their customers. Allow employees to check how they are rated compared to their peers and identify your top support agents.
Nicereply’s rating system is both flexible and powerful, and offers easy integration into virtually any ticketing system.

Features:

  • Scheduling
  • Data Export
  • Data Import
  • Dashboard
  • Multi-User

Features:

Summary:

    No key features associated with this application.

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Standard

Free
Included in plan:
  • Up to 100 Emails
  • 10 Questions / Survey
  • Online Surveys
  • Multi-page Surveys
  • Email Invitations
  • Response via E-mail
  • Real-time Result
  • Thank you page
  • 3 Themes

Professional

$20.00
1 user(s) / month
Included in plan:
  • Up to 1k Emails
  • Unlimited Questions
  • Online Surveys
  • Multi-page Surveys
  • Email Invitations
  • Response via E-mail
  • Real-time Result
  • Thank you page
  • 10 Themes
  • Skip Logic
  • Branding
  • Website/Widget Responses
  • Custom Reports
  • Piping Logic
  • Email /Phone Support

Premium

$50.00
1 user(s) / month
Included in plan:
  • Up to 50k Emails
  • Unlimited Questions
  • Online Surveys
  • Multi-page Surveys
  • Email Invitations
  • Response via E-mail
  • Real-time Result
  • Thank you page
  • 10 Themes
  • Skip Logic
  • Branding
  • Website/Widget Responses
  • Custom Reports
  • Piping Logic
  • Email /Phone Support
  • Question library
  • Import contacts from Gmail, Yahoo, and other sources
  • Advanced branching and jumping
  • Survey Library

Pricing:

  • Credit card required: N/A
  • Starter: $19/month for 5 users.
    Pro: $49/month for 25 users.
    Business: $99/month for 75 users.
    Enterprise: price on request, more than 75 users.
    30-day trial period for any pricing plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
703
Followers:
1.63k

Other:

Who uses SutiSurvey
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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