SutiCRM provides suitable optimization techniques to engage and serve existing and prospective customers. The solution manages B2B and B2C relationships by tracking contacts, clients, and sales leads on a single platform. SutiCRM also incorporates help desk and email organizers to get a 360° view of the customer and personalize the online space.
About Second CRM
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.
About Rocket Bazaar
Rocket Bazaar Magento 2 marketplace solutions allows multiple vendors to upload and sell products. Vendors can easily get rating and reviews on their products.
Vendor Management: Vendors are the heart of any marketplace. This extension provided a comprehensive separate user interface for vendors to manage their products and transactions. The vendor can add and edit their profile information, manage products, orders and more.
Vendor panel: Brand management module serves your brand conscious customers in a way they would ever wish. Plenty of useful functionality is added to the vendor panel module to let your customers browse and shop by brand easily. The customer can easily search and browse products with the help of intuitive design of a brand page.
Customers Management: You can manage your customer’s behavior easily. With help of this extension, the customer can easily search and browse products with the help of intuitive design of the brand page.
Catalog Management: Products are the sole entity to generate revenue on the marketplace. Products can be added from the admin panel as well as vendor panel. The product catalog is built by multiple products and it is managed by admin or vendor by performing these actions, add, edit or delete.
Order Management: Order management is an important part of any e-commerce marketplace owner. It provides an effective and efficient way for vendors to manage their orders from the vendor panel and also admin can manage the vendor orders from admin panel. Below flow chart will explain the order flow.
Financial management: Financial management allows to the vendor for analysis of each sale details and latest status.
Vendor services: Vendor services show the feedback and ratings given to the vendor for their services like delivery, packing, product condition etc. It helps to manage and view each feedback and rating given by the customer and which is approved by admin. From the feedback received, the vendor will be able to know that on which area he need to improve and give best services.
Admin Configuration: Admin will be able to configure the Rocket Bazaar features. Configuration for product, order, commission, and vendor and email notifications is provided to admin to manage various functionality for a marketplace. To easily manage the marketplace, configuration settings are important.
Shipping Management: Shipping management will guide to both admin and vendors, how to manage the shipping rates.
Vendor Promotions: This extension allows a vendor to create and manage promotions and coupons. Admin can create sales rules by specifying vendors to apply promotion rules to specific vendors' products only and much more.
Multi-Shipping: Multi-shipping extension has the facility to enable/disable the Multi Shipping feature. Admin can allow different shipping methods for vendors and more.
Mass upload/Bulk product listing: This module allows you to update automatic CSV template generation for vendors' selling categories.
Google Apps Integration
Google Apps Integration
No key features associated with this application.
Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.
Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.
Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.
Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.
Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.
Mobile access - ( iPad, iPhone, Android and Blackberry )
1 user(s) / month
Included in plan:
Web form data capture - ( Leads, Contacts, Cases )
Data management and administration
Starting from: $24.00/month
Credit card required: No
Starting from $24/user/month
Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.
No FAQs associated with this application.
Who are the main user groups of this service?
Small to mid-market businesses, typically having number of employees between 11-99.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?