Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
website, web app and in-product (in-app) surveys
email and link surveys
mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
Feedback Hub for managing customer feedback from multiple sources in one place
Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
About Doorbell.io
Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.
Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).
Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!
About Zonka
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
Summary
Chat integrations (Slack, HipChat, and more).
Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).
Web, iOS, Android SDKs.
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
25 survey responses every month
NPS, CSAT, CES and 12 more question types
Email, link, web and mobile surveys
Unlimited users and surveys
HubSpot, Intercom and more integrations
Slack and email notifications
Skip logic surveys
Respondent identification and enrichment
125+ professional survey templates
Essential
$79.00
per month
Included in plan:
250 survey responses every month
Google Sheets integration
Answers and attributes piping
Custom ‘thank you’ page and actions
Data retention: unlimited
Professional
$159.00
per month
Included in plan:
1000 survey responses every month
Survicate branding removed
Custom design (CSS)
Advanced targeting
Automated recurring surveys
Custom domain
Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349.00
per month
Included in plan:
5000 survey responses every month
Survey sampling
SAML SSO authentication
Data export API
Webhooks
Pricing
Starting from: $29.00/month
Credit card required: N/A
Plans range from $29/month to $49/month: https://doorbell.io/pricing
Pricing
Professional
$29.00
1 user(s) / month
Included in plan:
Includes One Location
Daily, Weekly & Monthly Digest
Priority Email Support
Multi-lingual
Comparative Reports
FAQs
Does this service integrate with any other apps?
Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
What is this service generally used for?
Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Who are the main user groups of this service?
Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
Does this service offer guides, tutorials and or customer support?
Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
FAQs
What are some applications this service is commonly used in tandem with?
Slack, Trello, Github
Does this service offer an API?
Yes
What platforms does this service support?
Web (Javascript), iOS (Objective C & Swift), and Android
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, it does.
Does this service offer an API?
Yes, it does.
Does this service integrate with any other apps?
Yes, it does.
What are some applications this service is commonly used in tandem with?
SMS Services.
What platforms does this service support?
Zonka supports various channels like Web, iPads and Android tablets, Smartphones, Kiosk etc.
Does this service offer guides, tutorials and or customer support?
Yes, it does.
What is this service generally used for?
With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones.
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