About Survicate
Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
- website, web app and in-product (in-app) surveys
- email and link surveys
- mobile app surveys for Android and iOS.
Survicate also offers two standalone products:
- Feedback Hub for managing customer feedback from multiple sources in one place
- Feedback Button for collecting quick website feedback with an always-visible website button
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.
On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!
Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.
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About Doorbell.io
Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.
Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).
Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!
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About Receptive
We have now been acquired by Pendo.
Receptive enables B2B SaaS companies to grow faster with Product Demand Intelligence (PDI).
Your users are able to submit feedback and ideas from inside your application. They can browse other feedback, and they can prioritize the ideas that are most important to them.
At a glance, your Product managers can see what your customers, prospects, or internal teams want the most. they can filter by account value, location, industry and many other metrics that are crucial for B2B companies.
Receptive sends notifications out to the users who are interested whenever an idea changes status, ensuring everyone is automatically kept up to date.
You can build multiple roadmaps using the ideas that have been submitted through Receptive, using our intuitive drag and drop interface.
Receptive is an all-in-one product feedback solution designed exclusively for B2B SaaS companies, helping them make the right product decisions, and ultimately grow and scale.
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Summary
Multi-channel surveys: website surveys, email surveys, mobile app surveys
Unlimited users on each plan to encourage collaboration and team engagement
Unlimited surveys and questions in a survey so you get as much feedback as possible
Engage the right people, at the right time with contextual surveys and a wealth of targeting options
Set up surveys effortlessly with an intuitive survey creator - no coding.
Apply conditional logic (branching) to always ask spot-on questions
Create brand-friendly surveys that feel like part of your website or product
Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.
Monitor customer feedback with easy-to-use dashboards and reports
Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES
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Summary
Chat integrations (Slack, HipChat, and more).
Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).
Web, iOS, Android SDKs.
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Summary
Receive feedback from customers, prospects, and internal teams.
Find out what your users want the most.
Filter reports by MRR, location, industry, and other key metrics.
Create multiple roadmaps to plan for the future.
Automatically keep your users up to date with product developments.
Integrate with all your favorite tools such as JIRA, Salesforce, and Zapier.
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Pricing
Included in plan:
- 25 survey responses every month
- NPS, CSAT, CES and 12 more question types
- Email, link, web and mobile surveys
- Unlimited users and surveys
- HubSpot, Intercom and more integrations
- Slack and email notifications
- Skip logic surveys
- Respondent identification and enrichment
- 125+ professional survey templates
Essential
$79.00
per month
Included in plan:
- 250 survey responses every month
- Google Sheets integration
- Answers and attributes piping
- Custom ‘thank you’ page and actions
- Data retention: unlimited
Professional
$159.00
per month
Included in plan:
- 1000 survey responses every month
- Survicate branding removed
- Custom design (CSS)
- Advanced targeting
- Automated recurring surveys
- Custom domain
- Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349.00
per month
Included in plan:
- 5000 survey responses every month
- Survey sampling
- SAML SSO authentication
- Data export API
- Webhooks
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Pricing
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Pricing
Bronze
$39.00
1 user(s) / month
Included in plan:
- Manage requests and feedback
- Communicate updates
- Publish a release log
- Powerful reporting
- In-app widget and customer portal
- Roadmap publishing
- Your own branding
- JIRA, Zapier, Zendesk and Intercom integrations
- Email from your domain
- Multi-language
- Email support
Silver
$59.00
1 user(s) / month
Included in plan:
- Manage requests and feedback
- Communicate updates
- Publish a release log
- Powerful reporting
- In-app widget and customer portal
- Roadmap publishing
- Your own branding
- JIRA, Zapier, Zendesk and Intercom integrations
- Email from your domain
- Multi-language
- Custom SSL hostname
- Single sign-on via SAML
- Dedicated customer success manager
- Team permissions
- Salesforce add-on
- Phone and email support
Enterprise
1 user(s) / month
Included in plan:
- Manage requests and feedback
- Communicate updates
- Publish a release log
- Powerful reporting
- In-app widget and customer portal
- Roadmap publishing
- Your own branding
- JIRA, Zapier, Zendesk and Intercom integrations
- Email from your domain
- Multi-language
- Custom SSL hostname
- Single sign-on via SAML
- Dedicated customer success manager
- Team permissions
- Salesforce add-on
- Phone and email support
- High-touch customer success
- Pro services options
- Datacenter choice
- Contract review option
- Annual contract and invoicing
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FAQs
Does this service integrate with any other apps?
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Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.
Available for custom integrations: Zapier and webhooks.
What is this service generally used for?
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Collecting customer feedback at every stage of the customer journey and each customer touchpoint.
Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.
Who are the main user groups of this service?
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Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.
Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.
Does this service offer guides, tutorials and or customer support?
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Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.
What are some applications this service is commonly used in tandem with?
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Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.
Does this service offer an API?
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Yes.
Does this service offer multi-user capability (e.g. teams)?
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Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.
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FAQs
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FAQs
No FAQs associated with this application.
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