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About Survicate

Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:

  • website, web app and in-product (in-app) surveys
  • email and link surveys
  • mobile app surveys for Android and iOS.

Survicate also offers two standalone products:

  • Feedback Hub for managing customer feedback from multiple sources in one place
  • Feedback Button for collecting quick website feedback with an always-visible website button

Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.

On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!

Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.


  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score


  • Multi-channel surveys: website surveys, email surveys, mobile app surveys

  • Unlimited users on each plan to encourage collaboration and team engagement

  • Unlimited surveys and questions in a survey so you get as much feedback as possible

  • Engage the right people, at the right time with contextual surveys and a wealth of targeting options

  • Set up surveys effortlessly with an intuitive survey creator - no coding.

  • Apply conditional logic (branching) to always ask spot-on questions

  • Create brand-friendly surveys that feel like part of your website or product

  • Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.

  • Monitor customer feedback with easy-to-use dashboards and reports

  • Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES


Free plan

Included in plan:
  • Unlimited users
  • Unlimited surveys
  • Unlimite questions in a survey
  • HubSpot, Intercom, and 12+ more native integrations
  • 125+ professional survey templates
  • 100 survey responses every month


per month if paid annually
Included in plan:
  • 1000 survey responses every month
  • Export survey results to CSV, XLS
  • Data retention: 6 months


per month if paid annually
Included in plan:
  • 5000 survey responses every month
  • Data retention: 2 years
  • Automated recurring surveys
  • Data export API
  • Survicate branding removed
  • Slack integration


per month if paid annually
Included in plan:
  • 25 000 survey responses every month
  • Premium integrations: Salesforce, Marketo, Pardot
  • Custom domain
  • Webhooks
  • SAML authentication


    Does this service offer guides, tutorials and or customer support?
  • Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.

  • What are some applications this service is commonly used in tandem with?
  • Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.

  • Who are the main user groups of this service?
  • Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.

    Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.

  • What is this service generally used for?
  • Collecting customer feedback at every stage of the customer journey and each customer touchpoint.

    Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.

  • Does this service integrate with any other apps?
  • Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.

    Available for custom integrations: Zapier and webhooks.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.

Vendor Information

Based in:


Who uses Survicate
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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