SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer an engaging experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
About ReviewTrackers
ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.
Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.
About Zonka Feedback
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
Mobile-first surveys
Rich analytics
Recurring Surveys
Audience Management
Embedded Surveys
Conversational Form
Templates by Experts
Net Promoter Score
Summary
Review Alerts
Customer Surveys
Reporting and Analytics
Summary
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Take feedbacks in person or through survey kiosks implemented on the premises
Analyze responses with comprehensive reports and drill-down analytics.
Receive SMS Alerts & Real-Time Updates on feedbacks.
Pricing
Free
Free
Included in plan:
50 responses
3 Active Surveys
Upto 10 Questions
Classic & Chat Surveys
Self Notifications
Custom Report Builder
Share Via Link, Embed, QR Code, Email
Response Notifications
Embedded Survey
Basic
$19.00
Per Month Billed Yearly
Included in plan:
5,000 Responses
1 Admin User
10,000 Contacts
500 API calls per day
Accept payments
Survey Catalog
Receive file uploads (1 GB Storage)
Phone Number Validation
Social Meta Info
Self Notifications
Display Logic & Skip Logic
Respondent email notifications
Survey Scheduling
Share Via Link, Embed & QR Code
Personalize with Hidden variables
Schedule Close Date
Advanced embed options
Custom Reports Filter
Responses Overview
Download Responses as .CSV & .XLSX
Data Exports (CSV, PDF, XLS)
Classic & Chat Surveys
5000+ Zapier Integrations
Google Sheets Integration
Facebook Pixel Integration
Google Tag Manager Integration
Rybbon Integration
Essentials
$49.00
Per Month Billed Yearly
Included in plan:
15,000 Responses
3 Admin Users
20,000 Contatcs
1,000 API Calls Per Day
Accept payments
Survey Catalog
Receive file uploads (1 GB Storage)
Phone Number Validation
Social Meta Info
Self Notifications
Survey Scheduling
Display Logic & Skip Logic
Respondent email notifications
Share Via Link, Embed & QR Code
Personalize with Hidden variables
Schedule Close Date
Advanced embed options
Custom Reports Filter
Responses Overview
Download Responses as .CSV & .XLSX
Data Exports (CSV, PDF, XLS)
Classic & Chat Surveys
5000+ Zapier Integrations
Google Sheets Integration
Facebook Pixel Integration
Google Tag Manager Integration
Google Analytics Integration
Rybbon Integration
Pricing
Starting from: $49.00/month
Credit card required: No
$49 Per Month / Per Location
Pricing
Starter
$33.00
1 user(s) / month
Included in plan:
Unlimited Responses
2 Device Licenses
1 Web Users
White-Labelled Surveys
Kiosk Mode and Works Offline
Logic-based Surveys
Language Support
Export Data
Advanced
$54.00
2 user(s) / month
Included in plan:
All features from Starter Plan
Unlimited Responses
5 Device Licenses
2 Web Users
Date-comparative Reports
Location-comparative reports
Professional
$83.00
3 user(s) / month
Included in plan:
All features from Advanced Plan
Unlimited Responses
9 Device Licenses
3 Web Users
Own Domain
Multi-Lingual Surveys
API Access
Max
$166.00
5 user(s) / month
Included in plan:
All features from Professional Plan
Unlimited Responses
20 Device Licenses
5 Web Users
Choose between Europe, Singapore, Australia and USA Data Centres
Personalized Training Sessions
Dedicated Account Manager
FAQs
No FAQs associated with this application.
FAQs
Who are the main user groups of this service?
Brick and Mortar Enterprise and Small Businesses
Does this service integrate with any other apps?
Hootsuite and Zapier
Does this service offer an API?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-level dashboard access for your entire team.
Does this service offer guides, tutorials and or customer support?
Yes, we are known for our world class white glove support that offers free training, guides and tutorials.
FAQs
What is this service generally used for?
Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -
Building Feedback and Survey Forms
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
Build your form from scratch or choose from our extensive template library.
Collecting Surveys & Feedbacks
Take feedbacks in person or through survey kiosks implemented on the premises.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Taking Actions on Responses
View all the responses received in the response inbox and take actions on responses.
Convert feedbacks into tasks and start taking actions with your team
Analyzing Results
Get comprehensive drill down reports to measure performance
Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.
Does this service offer guides, tutorials and or customer support?
Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.
Does this service offer an API?
Yes, Zonka does offer API access.
Does this service integrate with any other apps?
Customizations for customers is possible on request.
Who are the main user groups of this service?
The main user groups of Zonka are as follows:
Restaurants
Airports
Hotels & Resorts
Banks & Financial Sector
Hospitals & Healthcare
Automobile Sector
Retail & Shopping
Events & Promotions
Education & Academics
Spa & Salons
Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-user capability and team management is possible wth Zonka.
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