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About SurveySparrow

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer an engaging experience.

SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.

With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.

About Retently NPS

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

About Mopinion

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need.

At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email).

Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

  • Customisable feedback forms
  • Real-time statistics
  • API integrations
  • Various CX metrics
  • Text analytics
  • Advanced reporting capabilities
  • Fully Customisable Dashboard Grid
  • Feedback Translations (Enterprise package only)

  • NEW! Conersational Feedback - a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Mobile-first surveys

  • Rich analytics

  • Recurring Surveys

  • Audience Management

  • Embedded Surveys

  • Conversational Form

  • Templates by Experts

  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email

  • Target your slide-in surveys and web notifications precisely

  • Collect feedback with screenshots to understand what users want

  • Embed your feedback forms in-page to optimise funnels and content

  • Use email feedback to improve your email marketing campaigns

  • Easily collect in-app feedback using our mobile SDK

  • Customisable Net Promoter and CX survey campaigns across all digital channels

  • Take full control of your feedback data visualisations and analyses

  • Our native text analysis technology helps you explore huge amounts of data

  • Collaborate & Engage - We bring you from insights to action

Pricing

Free

Free
Included in plan:
  • 50 responses
  • 3 Active Surveys
  • Upto 10 Questions
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Report Builder
  • Share Via Link, Embed, QR Code, Email
  • Response Notifications
  • Embedded Survey

Basic

$19.00
Per Month Billed Yearly
Included in plan:
  • 5,000 Responses
  • 1 Admin User
  • 10,000 Contacts
  • 500 API calls per day
  • Accept payments
  • Survey Catalog
  • Receive file uploads (1 GB Storage)
  • Phone Number Validation
  • Social Meta Info
  • Self Notifications
  • Display Logic & Skip Logic
  • Respondent email notifications
  • Survey Scheduling
  • Share Via Link, Embed & QR Code
  • Personalize with Hidden variables
  • Schedule Close Date
  • Advanced embed options
  • Custom Reports Filter
  • Responses Overview
  • Download Responses as .CSV & .XLSX
  • Data Exports (CSV, PDF, XLS)
  • Classic & Chat Surveys
  • 5000+ Zapier Integrations
  • Google Sheets Integration
  • Facebook Pixel Integration
  • Google Tag Manager Integration
  • Rybbon Integration

Essentials

$49.00
Per Month Billed Yearly
Included in plan:
  • 15,000 Responses
  • 3 Admin Users
  • 20,000 Contatcs
  • 1,000 API Calls Per Day
  • Accept payments
  • Survey Catalog
  • Receive file uploads (1 GB Storage)
  • Phone Number Validation
  • Social Meta Info
  • Self Notifications
  • Survey Scheduling
  • Display Logic & Skip Logic
  • Respondent email notifications
  • Share Via Link, Embed & QR Code
  • Personalize with Hidden variables
  • Schedule Close Date
  • Advanced embed options
  • Custom Reports Filter
  • Responses Overview
  • Download Responses as .CSV & .XLSX
  • Data Exports (CSV, PDF, XLS)
  • Classic & Chat Surveys
  • 5000+ Zapier Integrations
  • Google Sheets Integration
  • Facebook Pixel Integration
  • Google Tag Manager Integration
  • Google Analytics Integration
  • Rybbon Integration

Pricing

Growth

$229.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 2.000.000 (Page views / month)
  • Email: 200.000 (Email / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Turbo Growth

$579.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 8.000.000 (Page views / month)
  • Email: 1.000.000 (Email / month)
  • In-App: 400.000 (Users / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Enterprise


Tailored Plan
Included in plan:
  • Unlimited Digital Channels
  • Website: Unlimited (Page views / month)
  • Email: Unlimited (Email / month)
  • In-App: Unlimited (Users / month)
  • Unlimited Dashboards
  • Unlimited SDK Domains
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • 20+ Users
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreement
  • Single Sing-On
  • Dedicated Domain & Storage

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

  • Who are the main user groups of this service?
  • Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.

    Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

    Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.

    A snap of market leaders who trust Mopinion:
    Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...

  • Does this service offer multi-user capability (e.g. teams)?
  • Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.

    With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.

  • Does this service offer an API?
  • Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.

  • Does this service integrate with any other apps?
  • Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...

  • Does this service offer guides, tutorials and or customer support?
  • Mopinion offers service in many ways. Including customer support, guides, and other useful resources.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
832

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
198

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.45k

Other

Who uses SurveySparrow
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Bengali, Catalan, Bulgarian, Czech, French, Hindi, Hungarian, Armenian, Malayalam, Dutch
Regional Restrictions:
No restrictions.

Other

Who uses Retently NPS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Who uses Mopinion
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, German, French, Spanish
Regional Restrictions:
No restrictions.
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