Compare SurveyRock vs WebEngage

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About SurveyRock

SurveyRock is currently in use in over 200 countries throughout the world. Create unlimited free online surveys with SurveyRock, quickly and easily. Review and analyze your results in real time. Free Premium account to students and educators. We provide online guides with step by step direction to assist you further and personal support is just a click away. Premium and Business accounts are available for additional features including teams and collaboration, asset sharing, data export to Excel and SPSS and more. API access.

About WebEngage

WebEngage is a marketing automation software that helps B2C companies drive more revenues from their existing customers and anonymous users. WebEngage helps companies segment their customers and engage with them in a contextual and personalized manner through various channels such as Push
In-app
SMS
Web Push
Email
On-site Notifications
On-site Surveys
On-site Feedback.

WebEngage, B2C marketing cloud for cross-channel user engagement across channels.

Through WebEngage, companies can create complex lifecycle campaigns in seconds using the visual workflow designer.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Summary

  • Many question types including Net Promoter Score, image multiple, matrix and more

  • Export to Excel & SPSS

  • Business account for teams with collaboration and asset sharing

  • RTL (right-to-left) language support

  • Survey templates

  • Customizable design themes

  • Skip logic

  • API access

  • Use filters and cross tabulation to examine your data for patterns

Summary

  • WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push.

  • Notifications: Push short & targeted notifications on your site.

  • WebEngage's user CRM stores data from user profile(attributes) and user actions(events). It also has capabilities around deep data segmentation and personalisation using user profile data, behavioural data, lifecycle events, 3rd party data from CRM and logical constructs.

  • WebEngage, a tool for automating communication across a user's lifecycle and helps companies send messages

  • Cross-device tracking helps keep communication coherent and contextual, making the experience personalised and relevant. Integration with WebEngage is a one-time job and requires minimal assistance. Once the SDKs are integrated, the data starts to flow into WebEngage, making it measurable and actionable.

  • Custom Forms: Define your own feedback categories. Add fields for each category using our drag-drop form builder.

  • Custom Styling: Style the feedback form in your own way. Use our online CSS editor to create a skin for your site.

  • Multi-admin Support: Add support agents. Everyone collaborates through the WebEngage dashboard.

  • Survey Builder: Easy to use, drag and drop form builder. Variety of question types supported.

  • Targeting Rules: Target visitors by geographic locations, URL patterns, referring websites, cookies, time spent and lot more.

Pricing

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Free, Premium and Business account plans. Free Premium accounts to students, educators and non-profits.

Basic

Free
Included in plan:
  • Unlimited Surveys
  • 15 Questions Per Survey
  • 125 Responses Per Survey

Premium

$15.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Questions Per Survey
  • Unlimited Responses Per Survey
  • Skip Logic
  • Custom Survey URL
  • Export Results To Excel, CSV Or SPSS
  • Data Filters And Cross Tabulation

Business

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Questions Per Survey
  • Unlimited Responses Per Survey
  • Skip Logic
  • Multiple Users Per Account
  • Joint Billing
  • Asset Sharing

FAQs

    What is this service generally used for?
  • This service is generally used for online surveys creation.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service offer an API?
  • Yes, SurveyRock offers a REST-based API.

  • What are some applications this service is commonly used in tandem with?
  • This platform is commonly used together with CRM and analytics tools.

  • Does this service offer guides, tutorials and or customer support?
  • User Guides, Tips, Help Center, Online Tutorials and Chat Or Email Based Individual Customer Support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, SurveyRock offers multi-user capability in our Business plan.

  • Who are the main user groups of this service?
  • Users of SurveyRock are SMEs, enterprises, startups and individuals.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2011
Based in:
Goregaon
Employees:
11-50
Likes:
Followers:

Other

Who uses SurveyRock
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses WebEngage
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Arabic, Tibetan, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Chinese, Vietnamese, Turkish, Thai, Tatar, Italian, Japanese, Georgian
Regional Restrictions:
No restrictions.
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