Compare SurveyMonkey vs Jotform

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Crozscore:

85%
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76%
69%
no significant changes

Crozscore:

89%
what is this?
86%
59%
SurveyMonkey screenshot view 3 more Jotform screenshot view 5 more

Software Description:

SurveyMonkey provides customizable online surveys, in two versions: free, with survey creation capability, and paid, with back-end features, such as sample selection, bias elimination, and data representation.

The main purpose of this platform is to help its users make better decisions. It generates a positive experience for both survey creators and for the targeted audience. DYI researchers can perform data analysis, helping business owners in brand management, and consumer-focused marketing.

The intuitive interface makes it easy to create professional surveys, which can be emailed or posted on social media. Busines users get real-time customer satisfaction data - a key basis for improving their products or services - and can also learn about their employee engagement, or market trends.

Software Description:

Jotform is a web-based platform for building forms to collect data online. It offers 10,000+ templates that make it easy for users to create, publish, and share web forms.

Built forms can be used for online surveys, to get contact information, to make registrations, collect applications, and similar. All forms can be personalized, depending on the purpose. There is no previous coding knowledge required, due to easy-to-use drag and drop tool.

This suite is a great choice for small businesses, as well as for public administration and non-profits. Thanks to its branding features, Jotform also enables organizations to create payment forms, and generate leads.

Features:

  • Template Designer
  • Net Promoter Score
  • Notifications
  • Dashboard
  • Google Apps Integration
  • API
  • Email Integration
  • Data Import
  • Data Visualization
  • External Integrations
  • Data Export
  • Multi-User

Features:

  • Scheduling
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Marketing Automation
  • Email Integration
  • API
  • External Integrations

Summary:

  • Survey Templates

  • Skip Logic

  • Answer Validation

  • Customizable Survey Links and Design Themes

  • Export Results to Excel and PDF

  • Custom Branding

  • Reach the Right People

  • Email Distribution

Summary:

  • Online Form Designer

  • Drag-and-Drop Customization

  • Editable, pre-made Templates and Themes

  • Image/Logo Upload

  • Automated Storage and Organization of Submissions

  • Branding

  • Online/Offline Collaboration

  • Reporting

  • Synced Changes on the go

  • More than 1000 Integrations

Basic

Free
Included in plan:
  • Unlimited Surveys
  • 10 Questions per Survey
  • 100 Monthly Total Responses
  • 24/7 Customer Support via Email
  • Team Accounts & Tools
  • Quizzes

Standard

$39.00
Monthly Subscription
Included in plan:
  • 1,000 Monthly Responses
  • Unlimited Questions per Survey
  • Customized Surveys
  • Data Exports
  • Survey Analysis

Advantage

$560.00
Yearly Subscription
Included in plan:
  • Unlimited Responses
  • 2 Users Total - All Team Tools
  • Advanced Data Exports
  • Customized Survey Experience
  • Survey Logic
  • Advanced Survey Analysis
  • Multilingual Surveys
  • SurveyMonkey Industry Benchmarks

Premier

$1.19
Yearly Subscription
Included in plan:
  • Advanced Survey Logic
  • White Label Surveys

Starter

Free
Included in plan:
  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports, Fields per form

Bronze

$19.00
1 user(s) / month
Included in plan:
  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Silver

$39.00
1 user(s) / month
Included in plan:
  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Gold

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

FAQs:

    Who are the main user groups of this service?
  • Users of SurveyMonkey are SMEs, large enterprises, startups.

  • Does this service offer an API?
  • Yes, SurveyMonkey offers REST-based API.

  • Does this service integrate with any other apps?
  • Integrations: Slack, Salesforce Sales Cloud, MailChimp, Trello, HubSpot Marketing, Peek Pro Tour Operators, HubSpot CRM, TeamSupport.com, Zoho CRM, Wrike, Zapier, Hootsuite, Infusionsoft, Freshdesk, SharpSpring, Hatchbuck, Arlo Training & Event Software, QuickTapSurvey, ClicData, ActiveCampaign.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • What are some applications this service is commonly used in tandem with?
  • This serviced is commonly used in tandem with CRM and analytics tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Tips, Help Center.

  • What is this service generally used for?
  • This service is generally used for online surveys creation.

  • What platforms does this service support?
  • This is a web-based service, with Android and iOS native apps offered.

FAQs:

    Does this service integrate with any other apps?
  • Jotform offers a vast number of integrations. Among others, there are following apps: Dropbox, Salesforce, PayPal, Stripe, Square, Freshbooks, Google Drive, WebHooks, Zoho CRM, Authorize.Net, AWeber, Egnyte, MailChimp, Wordpress, Wrike, Campaign Monitor, Zapier, Constant Contact, SharpSpring, Pipeliner CRM, etc.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, User Guide, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Jotform offers API to connect forms with other applications.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies, non-profits, public administration.

  • What is this service generally used for?
  • Jotform is used for online forms building.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with CRM, CMS, Analytics, and Data Management software.

  • What platforms does this service support?
  • This is web-based platform with Android and iOS apps.

Publisher:

Founded:
-
Based in:
Bellflower
Employees:
2-10
Likes:
211k
Followers:
41.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses SurveyMonkey
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English, Spanish, Portuguese, German, Dutch, French, Russian, Italian, Danish, Swedish, Chinese, Japanese, Korean, Turkish, Norwegian, Finnish
Regional Restrictions:
No restrictions.

Other:

Who uses Jotform
  • Personal
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese, Russian, Romanian, Catalan
Regional Restrictions:
No restrictions.
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