Compare Suptask vs Utilocate

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About Suptask

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.

With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.

We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

About Utilocate

Utilocate is a complete Locate Management Software which includes auto-emailing, auto-faxing, 360 response, Office Clears, full documentation, sketching, map corrections, JPEG management, integrated text notification system, mapping and an integrated app for mobile users. We continue to develop UtiLocate and improve the user experience so that you can record locates and manage them with ease. UtiLocate is aligned with Canadian Best Practices.

Features

  • Analytics
  • API
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • Analytics
  • API
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

    No key features associated with this application.

Summary

  • damage prevention

  • risk management

  • ESRI & Google map integration

  • Asset protection

  • Utility locate sketches

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • yes

  • Does this service integrate with any other apps?
  • ESRI, Google Maps, NetSuite, Monday.com, Hubspot, GIS, Xero

  • Who are the main user groups of this service?
  • Utility owners, locate service providers, municipalities, local government & excavators

  • What is this service generally used for?
  • Utilocate is used by locators to record and manage all the data that they need to send to 811 or One Call to complete a locate. Office and dispatch users can manage scheduling and routing etc too

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Suptask
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Utilocate
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
USA & Canada
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