Compare Suptask vs InvGate Service Desk

Suptask 24 Ticketing & Help Desk	InvGate Service Desk 11 Ticketing & Help Desk
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Crozscore 86% what is this? User Happiness: 96% Press Buzz: 26%	Crozscore 87% what is this? User Happiness: 92% Press Buzz: 45% User Trend: no significant changes
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About Suptask The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets. With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack. We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.	About InvGate Service Desk InvGate Service Desk is a web-based ITIL ready solution that helps organizations of all sizes manage, analyze and automate their IT services. Build an ITSM workflow managing incidents, service request, change and problem record in an intuitive ticketing system with 100% code-free configuration. Available on both cloud and on-prem versions, InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs. Help your end users solve their problems with a smart Knowledge Base and request services from a fully branded self-service portal, third party team communication platforms or simply by e-mail. Automate your workflows to match tickets to the best solver and keep consistent response to repeating issues. Gain visibility of all tickets and your team’s work with its customizable dashboards and reports. InvGate Service Desk is integrated with InvGates Assets, allowing you to track assets and warranties from a single platform.
Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary No key features associated with this application.
	Pricing Starter $999.00 5 user(s) / year Included in plan: Ticket Management Knowledge Base Self-Service Portal SLAs Multi-Department Support
FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? Yes, in our blog https://blog.invgate.com/ What platforms does this service support? Cloud, SaaS, Web-Based Desktop - Mac Desktop - Windows Desktop - Linux On-Premise - Windows On-Premise - Linux Mobile - Android Mobile - iPhone Mobile - iPad Does this service integrate with any other apps? Yes, InvGate Insight What is this service generally used for? Ticket Management Knowledge Base Analytics & Dashboards Workflow Automation Who are the main user groups of this service? Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Desk to meet ITSM needs.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.19k
Other Who uses Suptask Startups SMEs Agencies Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses InvGate Service Desk SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, Spanish, Portuguese Regional Restrictions: No restrictions.