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About Suptask

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.

With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.

We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

About Eventbrite

Eventbrite provides cost-effective event management software to help businesses organize and sell tickets to events online-while helping people discover events that fuel their passions. From backyard barbecues to classes to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. As one of today's leading event management platforms, Eventbrite delivers innovative technology and low fees-and if your event is free, so is Eventbrite.

About Awesome support

Awesome Support is a versatile, simple, affordable, integrated, and feature-rich support ticketing system plugin for WordPress. It meets all your help desk ticketing system requirements from beginner to advanced level. It provides the best helpdesk ticketing system experiment from a smart ticket submission with dozens of add-ons. Either you are a startup to a big corporation with many departments and need to route tickets, awesome support is the most suitable helpdesk plugin for you. It is a distinguished premium online ticketing system for WordPress like email support, smart assignment, and integration with other plugins i.e. Gravity forms and WooCommerce. It is the only helpdesk & support ticketing plugin that can match the feature set of a SAAS solution such as Zendesk or Help scout.

Features

  • Analytics
  • API
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Features

  • Analytics
  • API
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

    No key features associated with this application.

Summary

  • Event registration and ticketing

  • Group registration

  • Recurring events

  • Automated reminders

  • Private events

  • Event design listing

  • Speaker profiles

  • Reserved seating

  • Custom venue maps

  • Fundraising and crowdfunding

Summary

  • Unlimited Tickets (Free – Core)

  • Unlimited Agents (Free – Core)

  • Unlimited Users (Free – Core)

  • Unlimited Products (Free – Core)

  • Unlimited Departments (Free – Core)

  • Unlimited Tags (Free – Core)

  • Unlimited Custom Priorities (Free – Core)

  • Unlimited Channels (Free – Core)

  • Unlimited Custom Statuses and Labels (Premium – Custom Status)

Pricing

Essentials

$0.99
/ paid ticket
Included in plan:
  • 1% Free for free tickets
  • One ticket type (ex. "General Admission")
  • Ticketing & registration essentials
  • Organizer mobile app
  • Listing on Eventbrite and partner sites
  • Online Help Center

Professional

$1.99
/ paid ticket
Included in plan:
  • 2.5% Free for free tickets
  • Unlimited ticket types
  • Ticket sales on your own site
  • Customizable checkout forms
  • Detailed sales analytics
  • Payouts before your event
  • Reserved seating
  • Phone, chat, and email support

Pricing

Standard

$149.00
1 user(s) / year
Included in plan:
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ

PRO

$229.00
1 user(s) / year
Included in plan:
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato

ENTERPRISE

$289.00
1 user(s) / year
Included in plan:
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation

AGENCY

$409.00
1 user(s) / year
Included in plan:
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation
  • Smart Agent
  • Gravity Forms Bridge
  • Custom Fields
  • Powerpack & Productivity
  • Public Tickets
  • Advanced Reporting
  • Advanced Time Tracking
  • Smart Replies With AI Integration
  • Facebook Chat Bot
  • Rules Engine with Zapier Integration
  • Issue Tracking
  • Service Level Agreements
  • Company Profiles
  • Smart Ticket Submission

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a web-based platform, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • Users of Eventbrite are event organizers, regardless of their size.

  • What is this service generally used for?
  • This service is generally used for event management and ticketing.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zoho, Microsoft Dynamics, MailChimp, Google Apps, Facebook, Twitter, Dropbox, HubSpot Marketing, HubSpot CRM, Servant Keeper, Nimble, Campaign Monitor, WebMerge, NeonCRM, SurveyMonkey, Zapier, Envoy, Wix, Infusionsoft, Airtable, SharpSpring, Velocify, Pardot, Klipfolio, Pipeliner CRM, Hatchbuck, Traction Guest.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM and marketing applications.

FAQs

    What platforms does this service support?
  • Awesome support is a plugin that can be used on WordPress, however, it can be integrated with some external services.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
271k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
111

Other

Who uses Suptask
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Eventbrite
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, Finnish, French, German, Portuguese, Spanish, Swedish
Regional Restrictions:
No restrictions.

Other

Who uses Awesome support
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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