Compare Suptask vs Awesome support vs BoldDesk

Suptask 24 Ticketing & Help Desk	Awesome support 18 Ticketing & Help Desk	BoldDesk 40 Ticketing & Help Desk
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Crozscore 86% what is this? User Happiness: 96% Press Buzz: 26%	Crozscore 91% what is this? User Happiness: 98% Press Buzz: 43% User Trend: interest falling	Crozscore 86% what is this? User Happiness: 92% Press Buzz: 36%
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About Suptask The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets. With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack. We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.	About Awesome support Awesome Support is a versatile, simple, affordable, integrated, and feature-rich support ticketing system plugin for WordPress. It meets all your help desk ticketing system requirements from beginner to advanced level. It provides the best helpdesk ticketing system experiment from a smart ticket submission with dozens of add-ons. Either you are a startup to a big corporation with many departments and need to route tickets, awesome support is the most suitable helpdesk plugin for you. It is a distinguished premium online ticketing system for WordPress like email support, smart assignment, and integration with other plugins i.e. Gravity forms and WooCommerce. It is the only helpdesk & support ticketing plugin that can match the feature set of a SAAS solution such as Zendesk or Help scout.	About BoldDesk BoldDesk is an efficient helpdesk software that offers outstanding customer support and self-service options through a user-friendly interface, automation tools, and extensive reporting, making it perfect for enhancing customer service operations.
Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary Unlimited Tickets (Free – Core) Unlimited Agents (Free – Core) Unlimited Users (Free – Core) Unlimited Products (Free – Core) Unlimited Departments (Free – Core) Unlimited Tags (Free – Core) Unlimited Custom Priorities (Free – Core) Unlimited Channels (Free – Core) Unlimited Custom Statuses and Labels (Premium – Custom Status)	Summary No key features associated with this application.
	Pricing Standard $149.00 1 user(s) / year Included in plan: Unlimited Tickets Unlimited Agents Unlimited Ticket History Unlimited File Attachments 1 Year Support & Updates Email Support Private Notes Instant Notifications Canned Response Mailchimp Custom Status & Labels Filestack FAQ PRO $229.00 1 user(s) / year Included in plan: Unlimited Tickets Unlimited Agents Unlimited Ticket History Unlimited File Attachments 1 Year Support & Updates Email Support Private Notes Instant Notifications Canned Response Mailchimp Custom Status & Labels Filestack FAQ Automatic Ticket Close Guest Tickets WooCommerce EDD Report Widgets Envato ENTERPRISE $289.00 1 user(s) / year Included in plan: Unlimited Tickets Unlimited Agents Unlimited Ticket History Unlimited File Attachments 1 Year Support & Updates Email Support Private Notes Instant Notifications Canned Response Mailchimp Custom Status & Labels Filestack FAQ Automatic Ticket Close Guest Tickets WooCommerce EDD Report Widgets Envato Private Credentials Satisfaction Survey Documentation AGENCY $409.00 1 user(s) / year Included in plan: Unlimited Tickets Unlimited Agents Unlimited Ticket History Unlimited File Attachments 1 Year Support & Updates Email Support Private Notes Instant Notifications Canned Response Mailchimp Custom Status & Labels Filestack FAQ Automatic Ticket Close Guest Tickets WooCommerce EDD Report Widgets Envato Private Credentials Satisfaction Survey Documentation Smart Agent Gravity Forms Bridge Custom Fields Powerpack & Productivity Public Tickets Advanced Reporting Advanced Time Tracking Smart Replies With AI Integration Facebook Chat Bot Rules Engine with Zapier Integration Issue Tracking Service Level Agreements Company Profiles Smart Ticket Submission	Pricing Scale Plan $12.00 per agent per month, $144 billed yearly. Included in plan: Email ticketing Knowledge base Ticket auto assignment Custom views Canned response Custom SSL Custom domain Custom email templates Custom ticket status Momentum Plan $25.00 per agent per month, $300 billed yearly. Included in plan: All Scale features, plus: Live chat (Soon) WhatsApp (soon) CSAT Surveys Custom roles Agent signature Multilingual help desk Multilingual knowledge base SLA remainder &escalations Artificial intelligence add-on (beta) Enterprise Plan $39.00 per agent per month ,$468, billed yearly Included in plan: Multibrand help desk Multibrand knowledge base Ticket Approvals Activity/task management Artificial intelligence add-on (beta) Add contacts to multiple contact groups Team-Based Plan (Scale, Momentum, Enterprise) $49.00 10 user(s) / month Included in plan: Email ticketing Knowledge base Workflow automation Canned response Custom fields Custom views Custom domain Custom email templates Custom ticket status Web widgets and web forms
FAQs No FAQs associated with this application.	FAQs What platforms does this service support? Awesome support is a plugin that can be used on WordPress, however, it can be integrated with some external services.	FAQs Does this service offer multi-user capability (e.g. teams)? Yes What platforms does this service support? It is web based software. Does this service offer an API? Yes Who are the main user groups of this service? Customer Support Teams It Support Teams Service Desk Teams Small and Medium-sized Businesses Enterprise Organizations Does this service offer guides, tutorials and or customer support? Yes What is this service generally used for? Ticket Management Customer Support Communication and collaboration Knowledge Base Management Reporting and Analytics Automation and Workflow management Does this service integrate with any other apps? Zapier JIRA Google Drive DropBox Salesforce Microsoft OneDrive Microsoft Teams Custome APPs Azure Devops Shopify MailChimp Microsoft Entra ID AI - copilot WhatsApp Facebook Slack Ringover
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 111	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Suptask Startups SMEs Agencies Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Awesome support Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses BoldDesk Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English, Czech, French, German, Italian, Portuguese, Spanish, Finnish, Japanese, Swedish, Polish, Norwegian, Korean, Bulgarian, Danish, Greek, Hungarian, Malay, Dutch, Romanian, Russian, Turkish, Ukrainian, Vietnamese, Thai Regional Restrictions: No restrictions.