Compare Superdesk vs ChannelReply vs prismic.io

Superdesk

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ChannelReply

 4 ratings CMS

prismic.io

 4 ratings CMS
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71%
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82%
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86%
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About Superdesk

Superdesk is a state-of-the-art digital newsroom system. It combines headless CMS functionality with powerful workflow features for an end-to-end news creation, production, curation and distribution platform. Built alongside journalists in the newsroom, it has a modular, API-centric design that enables news organisations to add and adapt the functionality most relevant to their business. Superdesk is an open-source web-based newsroom software that integrates easily with legacy systems as well as third-party applications.

About ChannelReply

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

About prismic.io

Productive & Customizable for Developers

  • No need to install a backend or a database, create your custom types and start filling in your templates
  • Integrates with existing systems, prismic.io is API-based which allows you to integrate with your existing projects and CMS
  • We provide a development kit for your favorite language or framework

Modern Authoring & Publishing Tools for Marketers

  • A rich authoring experience: Create content using a rich visual editor, optimized for comfort and productivity.
  • Content components for composing rich stories: Once defined, content components enable you to mix & match predefined blocks for composing rich stories, without developer intervention!
  • Scheduling and project management tools: prismic.io’s releases provide a productive workflow for managing and scheduling your publishing projects.

We take care of Upgrades, Maintenance and Security

prismic.io is hosted on a robust & scalable platform distributed around the globe for availability and performance. You don't need an ops team to maintain machines, databases and networks for your backend, we take care of all of that for you.

  • Continuously Improving: We deploy new features and improvements every month. We also take care of keeping your backend up to date. Enjoy state of the art technology!
  • Scalable, Performant & Highly Available: Our platform is conceived to support highly critical and large scale businesses. Expecting high traffic peaks? We take care of it with our redundant, distributed and elastically scalable infrastructure.
  • Secure by Design: Unlike a traditional CMS, API-based approach is much simpler to secure. Our engineering team keeps security at the forefront and prismic.io goes through frequent security audit programs.

Features

  • A/B Testing
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons

Features

  • A/B Testing
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons

Features

  • A/B Testing
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons

Summary

  • Powerful customization options

  • Easily create and save custom searches

  • Newsroom automation

  • Build new products and services with user-friendly content profiles

  • Add context to stories with text annotations

  • Maintain a paper trail with file attachments

  • Multiple languages

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Pro


1 user(s) / month
Included in plan:
  • 2 Day Workshop with Project Manager
  • 8 Hours of End User Training
  • Global Customer Support
  • Road-map Prioritization Meetings - Have your say in Superdesk's development
  • Services managed by Sourcefabric

Enterprise


1 user(s) / month
Included in plan:
  • Custom Integration with Legacy Technologies
  • Tailored Implementation of 3rd Party APIs
  • A Continuous Development Partnership with the Sourcefabric Team
  • Development of New Features Specific to Your Needs

Self-starter

Free
Included in plan:
  • Access to Sourcefabric Wiki's
  • A copy of the full Superdesk Manual
  • Software available on GitHub

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

FAQs

    Does this service integrate with any other apps?
  • Our robust open source code stack has proven itself as an ideal platform for integration with the existing legacy systems of newsrooms around the world, a crucial consideration for the successful implementation of any CMS. We continue to work closely with our clients and development partners to expand 3rd party app integration exactly as they require.

  • Who are the main user groups of this service?
  • Superdesk is a content management system for news agencies, newspapers and corporate publishers. Although Superdesk was designed in collaboration with the world’s leading news agencies, it’s highly scalable design provides writers and editors with intuitive, lightweight CMS tools regardless of the publishing environment.

  • Does this service offer guides, tutorials and or customer support?
  • As well as a full end-user guide, an in-depth technical manual is available to guide IT-specialists in the proper installation of Superdesk. Serviced Superdesk customers will be provided with on-site training for end-users and technical staff, as well as access to our global network of systems administrators and support technicians.

  • What is this service generally used for?
  • Superdesk combines a state-of-the-art editorial workflow with effortless CMS functionality for a complete creation, curation, and distribution platform. Superdesk allows digital publishers and news organisations to add and adapt its functionality to suit their individual needs through its API-centric design.

  • Does this service offer multi-user capability (e.g. teams)?
  • Superdesk is designed from its conception to manage the entire cross-desk production workflow of news organisations, large or small.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:
13.1k

Other

Who uses Superdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Norwegian, Portuguese, Greek, Spanish, Arabic, German, Russian, Ukrainian
Regional Restrictions:
No restrictions.

Other

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses prismic.io
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French
Regional Restrictions:
No restrictions.
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