Compare SugarCRM vs Funnel vs Slatwall

SugarCRM

CRM
 (20)

Funnel

CRM
 (7)
More Information More Information More Information

Crozscore:

83%
what is this?
70%
53%
interest falling

Crozscore:

77%
what is this?
97%
23%
no significant changes

Crozscore:

50%
what is this?
24%
interest falling
SugarCRM screenshot view 4 more Funnel screenshot view 2 more Slatwall screenshot view 1 more

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Software Description:

We had an ongoing problem with handling work inquiries coming mostly from our own website. We would either lose track of them because they would just drift down into the depths of our inboxes, and we would often forget to follow up on deals we didn’t receive a reply on.

We figured all this trouble can be solved — at least to a point — with an app that would have the following basic feature set:

  • a simple form for capturing leads, similar to a contact form many sites have,
  • a centralized place that would allow us to process these leads, that was not in our email inboxes, potentially lost or forgotten about among other email,
  • a way to communicate with our customers through the app, as well as through standard email,
  • ability to put together and send professional proposals as we couldn't be bothered to create PDFs each and every time someone wanted an estimate,
  • an address book that consisted of profiles of people that contacted us, but one that we could add to manually as well.
  • See who has viewed your emails, proposal and quotations.

Software Description:

The Slatwall Commerce platform is designed from the ground up for maximum flexibility, because responding to new opportunities means your business needs to adapt quickly.

Slatwall delivers several key features that provide this flexibility; Multiple product types (merchandise, subscription, events, content access). Robust public API for easy integrations.Collections feature for custom data displays. Data attributes that can be set globally and then overridden down to the individual SKU.

Slatwall is delivered as a SaaS solution, and is also available as an open-source application.

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Features:

  • Multi-Site
  • Multi-User
  • Pricing
  • Notifications
  • Data Import
  • Multi-Currency
  • Data Export
  • Call Tracking
  • Dashboard
  • Email Integration
  • Customer Management
  • Lead Management
  • Contact Management
  • Google Apps Integration
  • File Sharing

Features:

  • Dashboard
  • Scheduling
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Keyword Tracking
  • Data Visualization
  • Data Export
  • Forecasting
  • External Integrations
  • Budgeting
  • A/B Testing
  • Conversion Tracking
  • API
  • Data Import
  • Customer Management
  • Multi-Currency
  • Inventory Tracking

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Summary:

  • Contact form creation and editing without technical knowledge

  • Deal Tracking

  • Business address book (lightweight CRM)

  • Proposal creation and delivery via email

  • Gmail integration

  • See who viewed your Emails, Proposal and Quotations

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

Standard

$10.00
1 user(s) / month
Included in plan:
  • 15 deals a month
  • Unlimited number of Contacts
  • One User
  • Free 14 days Trial (with no commitments)
  • Email Templates
  • One Form

Pro Plan

$39.00
5 user(s) / month
Included in plan:
  • Free 14 days Trial (with no commitments)
  • Premium Support
  • Email Templates
  • Unlimited number of Contacts
  • Unlimited number of Deals
  • 5 Users
  • Unlimited Forms

Additional User

$2.00
1 user(s) / month
Included in plan:
  • Add another user in your Funnel CRM

Open Source

Free
Included in plan:
  • All

Standard

$800.00
Per Month
Included in plan:
  • Unlimited Users
  • Unlimited Products
  • 3000 orders per month
  • PCI Level 1 Service Provider
  • PA-DSS Certified Application

Enterprise

$4,500.00
Per Month
Included in plan:
  • Unlimited Users
  • Unlimited Products
  • 30,000 orders per month
  • PCI Level 1 Service Provider
  • PA-DSS Certified Application
  • Site-To-Site VPN

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes
    * Updated Helpdesk with FAQs, guides and videos
    * Friendly Chat Support
    * Facebook Group for better Feature Request
    * Email Support
    * Phone Support

  • What are some applications this service is commonly used in tandem with?
    • Fully Integrated with Gmail and G suite.
    • You can easily embed code on your website within minutes
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes
    * Multi User
    * Multi Company
    * Multi Pipelines

  • Does this service integrate with any other apps?
    • Fully Integrated with Gmail and G suite.
  • What platforms does this service support?
  • Funnel is a Web based product with a fully responsive design so you can manage it on the go.

    Dedicated Apps are coming soon for:
    * Apple Devices (iPhone, iPads and Macbooks)
    * Android Devices
    * Chrome Extensions
    * Gmail Extensions
    and more

  • Who are the main user groups of this service?
  • Business Owners and Sales Teams including:
    * Freelancers
    * Small businesses
    * Mid Sized businesses
    * Startups
    * Agencies
    * Anyone who uses internet/emails to communicate with their customers

    Funnel can be used for any type of Industry like:
    - Digital Agencies
    - Freelancers of any service
    - Software Houses
    - Designers
    - Photographers
    - Personal Trainers
    - Online Stores
    - Bloggers
    and much more

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, and there is no additional cost per user

  • Does this service offer guides, tutorials and or customer support?
  • Yes, on our website

  • What is this service generally used for?
  • Management of eCommerce, custom websites, custom apps and other customer facing touchpoints.

  • Does this service integrate with any other apps?
  • Payment (Authorize.Net, iPayment); Tax (Avalara, Vertex, Orbital (Chase Paymentech), Payflow Pro (Paypal Gateway), Paypal Express, PayLeap, SagePay, sofort, Click & Buy, USA ePay, Virtual Merchant); Shipping (UPS, FedEx, USPS, Endicia, CanadaPost, Parcel2Go); ERP (Full Circle, SAP, Microsoft Dynamics, etc.); Misc. (SalesForce, Gigya, Google, Mura).

  • Who are the main user groups of this service?
  • B2C Retail, B2B Manufacturing and wholesale, B2B & B2C Publishers

  • What are some applications this service is commonly used in tandem with?
  • SalesForce, SAP, IBM, Oracle, Microsoft Dynamics

  • Does this service offer an API?
  • Yes we offer a full API that can be explored on our website

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
131
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Funnel
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Slatwall
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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