Compare SugarCRM vs SAP CRM vs Odoo CRM

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SugarCRM 35 CRM	SAP CRM 416 CRM	Odoo CRM 70 CRM
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Crozscore 89% what is this? User Happiness: 87% Press Buzz: 56% User Trend: interest rising	Crozscore 85% what is this? User Happiness: 78% Press Buzz: 67% User Trend: interest rising	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 62% User Trend: interest falling
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About SugarCRM SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	About SAP CRM Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM. SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels. The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.	About Odoo CRM With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated application. In our latest version (Odoo 14), UTM fields are available as optional fields. Users can handle recurring revenues and manage renewal intervals, as well. Also, you can turn emails received in your Outlook mailbox into leads, and log their content as internal notes. In addition to that, users can now search for leads and opportunities based on phone numbers. Users can track their opportunities pipeline in just a few simple steps, thanks to Odoo's user-friendly Kanban view. Users get an overview of their sales funnel, as well as instant visual information about their next steps, new messages, best opportunities, and expected incomes. The one-of-a-kind Odoo CRM marketing campaign system automates lead acquisitions, follow-ups, and special offers. Users can also determine automated actions based on predefined rules. Odoo CRM's key features are: a Kanban view to track the sales opportunities pipeline, a clear view of the next steps and actions to complete, automated creation of leads based on incoming emails (or coming directly from a website), and users can use their own email client! What more could you ask for?!
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary On-Premise Deployment Marketing Resource Management Marketing Analytics Campaign Management	Summary No key features associated with this application.
Pricing Credit card required: No Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.		Pricing Subscription $24.90 1 user(s) / month Included in plan: New customers get a discount on the initial number of users purchased.
FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs Does this service offer an API? Yes, SAP offers a set of public APIs. Does this service offer guides, tutorials and or customer support? SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials. What are some applications this service is commonly used in tandem with? It is mainly used in tandem with marketing automation software, and purchasing and procurement solution. Does this service offer multi-user capability (e.g. teams)? No. What is this service generally used for? SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management. What platforms does this service support? SAP CRM supports web-based applications, Windows, and Mac. Who are the main user groups of this service? The main user groups of SAP CRM are enterprises of all sizes. Does this service integrate with any other apps? Yes, it integrates with: Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.	FAQs Does this service offer multi-user capability (e.g. teams)? As with all Odoo applications, you can choose the number of users you would like. What are some applications this service is commonly used in tandem with? All Odoo applications can be perfectly integrated, and therefore function very well together. Does this service offer an API? Yes, you can get a web-service API to access all your custom objects easily. No extra code required. Does this service integrate with any other apps? Yes, it integrates perfectly with all of our applications. Does this service offer guides, tutorials and or customer support? Yes. Our Odoo experts are readily available to provide guidance and free demos of our products. We have an online chat, or you can contact our customer support service during business hours. What platforms does this service support? All Odoo apps support Windows, Android and Cloud-Based. Who are the main user groups of this service? Odoo works for any company that wants to grow/scale without being slowed down by their internal system. There is no time lost on database migration, Odoo offers great usability, and affordable plans for businesses of any size and industry.
Vendor Information Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers: 21.9k	Vendor Information Founded: - Based in: Walldorf Employees: 10001+ Likes: Followers: 8.24k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 47.1k
Other Regional Restrictions: No restrictions.	Other Who uses SAP CRM SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, German, Chinese, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portuguese Regional Restrictions: No restrictions.	Other Who uses Odoo CRM Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Macedonian, Dutch, Portuguese, Slovenian, Spanish, Thai, Vietnamese, Chinese Regional Restrictions: No restrictions.