Compare SugarCRM vs Kommo vs HoneyBook

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About SugarCRM

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

About Kommo

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love us for our analytics, reporting and automation capabilities

Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small and medium businesses.

With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.

We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.

About HoneyBook

HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. It's like your own personal assistant.

Small business owners and freelancers have tripled their bookings and saved multiple hours a day using HoneyBook tools.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Summary

  • Enterprise-level sales tools for small businesses

  • Automate your entire pipeline - lead grabbing, nurture, and follow up

  • Built-in 1-click calling, 2-way email sync & chat without leaving the interface

  • Automatic lead grabbing from webform, email, chat, Facebook, business cards & more

  • Powerful search/filter (even search custom fields) & ability to save custom search

  • Task management ensures you never forget to follow-up with leads

  • Full-featured mobile CRM with business card scanner

  • Multiple, customizable sales pipelines + a pipeline for recurring purchases

  • Sync conversations from chat apps (FB Messenger, Instagram, Skype, Telegram, Viber, WeChat)

  • 2-way email sync included in the basic package ($15/user/mo)

Summary

  • Business Software for Creative Entrepreneurs

  • Freedom to Do More of What You Love

  • Smart Proposals to Book Faster

  • Templates: Create Once. Use Forever.

  • Workflows: Set Your Busywork on Autopilot

  • Built for creative entrepreneurs, HoneyBook is an all-in-one platform that streamlines and automates your business with the tools you need to be flexible and free.

  • HoneyBook helps you serve up your ideal client experience. Every touchpoint is stamped with your brand. Every step of the booking process is seamless.

  • Get your time back, so you can create more and stress less. From invoices that get you paid fast to contracts that create themselves, HoneyBook has everything you need to set your busywork on autopilot.

  • Get up and running within days. Just send us your pricing/services, contracts and questionnaires you use the most, and our concierge team will turn these into re-usable, time-saving HoneyBook templates. We'll also migrate up to 10 of your current projects from whatever system you use now, so there's no break in your flow.

Pricing

  • Credit card required: No
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

Pricing

Enterprise

$45.00
1 user(s) / month
Included in plan:
  • All basic & advanced features, plus
  • All Basic & Advanced features
  • Lead scoring
  • Lead scoring
  • 50k contacts, 10k active leads
  • 400 custom fields, 800 Mb file storage

Advanced

$25.00
1 user(s) / month
Included in plan:
  • All Basic features
  • All basic features, plus
  • Recurring purchase pipeline (customers)
  • Recurring purchases pipeline (great for SaaS)
  • Business processes
  • Sales & recurring sales automation
  • Digital Pipeline (sales automation)
  • KPI tracking
  • KPI & sales plan
  • Custom dashboard
  • 25k contacts, 5k active leads
  • Custom dashboard
  • 200 custom fields, 400 Mb file storage

Basic plan

$15.00
1 user(s) / month
Included in plan:
  • Lead & Contact Management
  • Lead & contact management
  • Sync chat apps (FB Messenger, Instagram, Skype, Telegram, WeChat, Viber)
  • Custom sales pipeline(s)
  • Custom pipeline(s)
  • Lists & product catalogs
  • Built-in chat
  • Task management & alerts
  • 2-way email sync
  • Task management & alerts
  • Mobile app for Android & iPhone
  • 1-click calling
  • Free setup assistance
  • Custom fields
  • 12.5k contacts, 2.5k active leads
  • 2-way email sync
  • 100 custom fields, 200 Mb file storage
  • 1-click calling
  • Open API
  • Free set-up assistance

Trial - All features

Free
Included in plan:
  • All enterprise plan features free for 14 days
  • 14-day full feature free trial
  • Free set-up assistance

Pricing

7 Day Free Trial

Free
Included in plan:
  • Access to all of our features - totally free. No credit card required

Starter Plan - Monthly

$19.00
1 user(s) / month
Included in plan:
  • Unlimited clients and transactions
  • Invoices and Payments
  • Proposals and Contracts
  • All professional templates
  • Calendar
  • Client portal
  • Basic reports

Essentials Plan

$39.00
2 user(s) / month
Included in plan:
  • Scheduler
  • Automations
  • QuickBooks Online Integration
  • Up to 2 team members
  • Expense management
  • Profit and loss
  • Remove "Powered by HoneyBook"

Premium Plan

$79.00
unlimited user(s) / month
Included in plan:
  • Unlimited team members
  • Priority support
  • Multiple companies
  • Dedicated account manager
  • Advanced reports

FAQs

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

FAQs

    Who are the main user groups of this service?
  • Kommo users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Kommo is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.

  • What is this service generally used for?
  • Kommo is a messenger-based sales solution that is perfect for:
    Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
    Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
    Engaging with your leads and customers in a most convenient manner with messengers
    Managing relationships with leads and contacts as they move toward sale
    Always keeping on task with to-do management and alerts
    Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time

  • Does this service offer guides, tutorials and or customer support?
  • Live demos
    Online & phone support
    Youtube channel
    Blog
    Getting started guides
    Knowledge base

  • Does this service integrate with any other apps?
  • Recommended apps: Zapier, Facebook, Zendesk, Dropbox, Mailchimp, Twilio, SharpSpring, Piesync, Stripe
    Website integrations: Wufoo, Formstack, Wordpress, Unbounce, Olark, Snapengage, LiveChat, TidioChat
    Email marketing: MailChimp, Mandrill, ActiveCampaign
    VoIP: Twilio, Asterisk, VoxImplant, Kixie, RingCentral
    Messengers: Facebook Messenger, Instagram, WeChat, Viber, Telegram
    And many more.

  • What platforms does this service support?
    • Cloud-based web version
    • Native mobile apps for Android & iOS
  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
    • Zapier
    • Facebook
    • Zendesk
    • Dropbox
    • Mailchimp
    • Twilio
    • SharpSpring
    • Piesync
    • Stripe
    • RingCentral
    • Instagram
    • Facebook
    • Skype
    • Viber

FAQs

    What is this service generally used for?
  • HoneyBook offers easy-to-use features that help small business owners run their business more efficiently and seamlessly manage clients from first inquiry to final payment. Learn more about our HoneyBook features
    Core features include:

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer support via a live chat, through email, webinars, live demos, and online video tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • You can add another member in the Essentials Plan, and add unlimited team members on the Premium Plan!

  • Who are the main user groups of this service?
  • A variety of small businesses have found HoneyBook helpful for booking clients, staying organized, and streamlining their business. Some of our most popular types of users include: graphic designers, djs, photographers, business coaches, web designers, consultants, interior designers, videographers, calligraphers, business coaches, health & wellness professionals, doulas, caterers, event planners, copywriters, bakers, florists, travel professionals and more.

Vendor Information

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:
21.9k

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
4.34k

Other

Regional Restrictions:
No restrictions.

Other

Who uses Kommo
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Russian
Regional Restrictions:
No restrictions.

Other

Who uses HoneyBook
  • Freelance
  • Startups
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States and Canada
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