Compare SugarCRM vs EspoCRM

SugarCRM 35 CRM	EspoCRM 15 CRM
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Crozscore 89% what is this? User Happiness: 87% Press Buzz: 56% User Trend: interest rising	Crozscore 89% what is this? User Happiness: 90% Press Buzz: 45% User Trend: interest rising
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About SugarCRM SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	About EspoCRM EspoCRM empowers your business by offering a broad set of tools for sales management, marketing, customer support, reporting and business process automation. The platform creates a perfect working environment for your employees where they can quickly access the needed data. By virtue of its data-driven nature, the software allows to streamline all the administrative operations of the company and as a result provides the ability to focus on building strong relationships with customers and growing your business.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary Minimalistic & intuitive design Infinite customization options Unlimited number of users Translated into 20+ languages Lightning fast
Pricing Credit card required: No Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.
FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs What is this service generally used for? The platform is used for managing relationships with current and potential customers, increasing sales, improving marketing strategies, providing exceptional customer service and streamlining business processes. Who are the main user groups of this service? The software was designed for startups, small and mid-size companies. Does this service offer guides, tutorials and or customer support? The documentation, video tutorials and guides can be found on the official website. If some issues occur, the users can get free support on the community forum or order a paid support through the support contact form. Does this service integrate with any other apps? The software can be easily integrated with Google Contacts & Calendar, Outlook Contacts & Calendar, VoIP providers, MailChimp. Does this service offer multi-user capability (e.g. teams)? Yes, you can add as many users and teams as you want Does this service offer an API? The software can be easily integrated with other business apps you use via REST API.
Vendor Information Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers: 21.9k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 640
Other Regional Restrictions: No restrictions.	Other Who uses EspoCRM Startups Enterprises Desktop Platforms: Web App Languages: German, English, French, Polish, Spanish, Italian, Ukrainian, Russian, Portuguese Regional Restrictions: No restrictions.