Compare SugarCRM vs Second CRM vs bpm'online sales

SugarCRM CRM (592)	Second CRM CRM (0)	bpm'online sales Sales Management (2)
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Crozscore 82% what is this? User Happiness: 71% Press Buzz: 53% User Trend: no significant changes	Crozscore 53% what is this? Press Buzz: 26% User Trend: interest falling	Crozscore 84% what is this? User Happiness: 100% Press Buzz: 43% User Trend: interest rising
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Software Description SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	Software Description Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations. Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.	Software Description Bpm'online sales is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! Bpm'online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software). There are three editions available: team, commerce and enterprise. Prices start from $25 per user / month. Product Features 360° customer view Opportunity management Orders and invoices Sales forecasting Products and services Collaboration tools Quote management Contract management Document flow automation Project management Field sales
Features Contact Management Contact Sharing Customer Management Email Integration Forecasting Lead Management Marketing Automation Data Export Data Import History/Version Control Task Scheduling/Tracking	Features	Features Referral Tracking Batch Permissions & Access Password & Access Management Social-Media Integration Contact Sharing Expense Tracking Multi-Currency Dashboard Third-Party Plugins/Add-Ons External Integrations Supplier Management Lead Scoring Project Management Inventory Tracking File Sharing Data Import Data Visualization Data Export Multi-User API Audience Targeting Budgeting Contact Management Customer Management Calendar Management Scheduling Marketing Automation Google Apps Integration Notifications Lead Management Email Integration Forecasting
Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts. Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign. Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team. Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals. Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.	Summary No key features associated with this application.
Pricing Credit card required: N/A Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.	Pricing Starting from: $24.00/month Credit card required: No Starting from $24/user/month Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.	Team $25.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Customization and administrative tools Out-of-the-box process for large sales Products and services Commerce $30.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Orders and invoices Products and services Product catalogue management Enterprise $50.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Opportunity management Out-of-the-box process for large sales Orders and invoices Sales forecasting Contract management Products and services Product catalogue management Project management
FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs Who are the main user groups of this service? Small to mid-market businesses, typically having number of employees between 11-99. What is this service generally used for? Manage Sales & Marketing, Customer Support and Business Operations What platforms does this service support? Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10. What are some applications this service is commonly used in tandem with? Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc Does this service integrate with any other apps? Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc Does this service offer an API? Second CRM offers two-way REST based web APIs to integrate with third-party applications. Does this service offer multi-user capability (e.g. teams)? Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure. Does this service offer guides, tutorials and or customer support? Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.	FAQs Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM What is this service generally used for? Account and contact management Intelligent data enrichment Data enrichment through social media Profile completeness Customer segmentation Interactions and communication history Search and merge duplicates Customer database analytics What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer an API? Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business. What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability.
Publisher Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers:	Publisher Founded: - Based in: - Employees: - Likes: Followers:	Publisher Founded: - Based in: - Employees: - Likes: 14.3k Followers: 2.88k
Other Regional Restrictions: No restrictions.	Other Who uses Second CRM Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: Vietnamese, Malay, Thai, Indonesian, Chinese, English Regional Restrictions: No restrictions.	Other Who uses bpm'online sales SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Hebrew, Polish, Turkish, French, Spanish, Portuguese, Italian, German, Russian, Arabic, English Regional Restrictions: No restrictions.