Compare SugarCRM vs Second CRM vs Sales Creatio

SugarCRM 590 CRM	Second CRM 1 CRM	Sales Creatio 175 Sales Management
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Crozscore 84% what is this? User Happiness: 76% Press Buzz: 55% User Trend: interest falling	Crozscore 64% what is this? User Happiness: 70% Press Buzz: 32% User Trend: interest falling	Crozscore 92% what is this? User Happiness: 93% Press Buzz: 44% User Trend: no significant changes
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About SugarCRM SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	About Second CRM Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.	About Sales Creatio Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software). There are three editions available: team, commerce and enterprise. Prices start from $25 per user / month. Product Features 360° customer view Opportunity management Orders and invoices Sales forecasting Products and services Collaboration tools Quote management Contract management Document flow automation Project management Field sales
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features API Audience Targeting Budgeting Calendar Management Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration Expense Tracking External Integrations Forecasting Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-Currency Multi-User Notifications Project Management Referral Tracking Scheduling Supplier Management Third-Party Plugins/Add-Ons Travel Management Call Tracking Call Disposition Softphone Sales Motivator
Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary Data driven Standard Process: We promote business automation and data driven approach to manage any business looking to scale. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up. Always there for Customers: We offer multiple support options via email, phone, skype or even Whatsapp, whatever customers prefer, as long as they are using our products. Multiple implementation and support packages are available to meet the needs of every business. No Big Bang Approach: We encourage businesses to start with basic automation and then slowly add advanced features as they scale. This way businesses don’t have to fork out a big amount upfront, without seeing any tangible returns and also it helps in smoother transition for employees. Asian Products: We develop all our products keeping in mind local regulations and the needs of Asian SME businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.	Summary No key features associated with this application.
Pricing Credit card required: No Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.	Pricing Starting from: $10.00/month Credit card required: No Starting from $10/user/month Get started with the very basic automation features and then slowly add more advanced features like sales force automation and customer service, as you become ready to scale.No Setup Fee. Monthly fee includes user licence, hosting, technical support, daily backups, bug fixes, updates and online video training. SECOND CRM FOUNDATION $10.00 1 user(s) / month Included in plan: Customer Database Plan and Track Customer interactions Calendaring and Reminders Tasks Management (Kanban) Send Email and SMS Manage Multiple Email Accounts Employee database User directory & Messaging HR Policy documents Leaves Management Claims Management Passport and Visa expiry alerts Meetings Management Document Management Company Announcement and Message Board Manage Expenses and Office Bills Track Payments (Claims and Bills) Reports, Charts and Custom Dashboards SALES $36.00 1 user(s) / month Included in plan: Capture leads from email, website and social media Append your Leads info with powerful data enrichment Manage follow ups (appointments, meetings, reminders) Email and SMS Campaigns to keep your leads warm Track opportunities and sales pipeline Manage sales team and track activities Generate and send quotes and invoices Manage sales orders and delivery orders Manage payments and receipts Sync data with Quickbooks, Xero Set sales target and track performance Generate sales reports and charts Custom dashboards and widgets Schedule sending reports via email SERVICE $36.00 1 user(s) / month Included in plan: Segment customers for better Account Management Manage service team and track activities Customer selfservice portal for creating and tracking service requests Manage service contracts with expiry alerts Track customer requests (tickets) with escalation Email automation - auto response, ticket creation and assignment Manage FAQ's and Knowledge base Design and execute customer survey (CSAT, NPS) Generate service reports and charts Custom dashboards and widgets Schedule sending reports via email	Pricing Team $25.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Customization and administrative tools Out-of-the-box process for large sales Products and services Commerce $30.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Orders and invoices Products and services Product catalogue management Enterprise $50.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Opportunity management Out-of-the-box process for large sales Orders and invoices Sales forecasting Contract management Products and services Product catalogue management Project management
FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs Does this service offer guides, tutorials and or customer support? Second CRM offers Customer support via Phone, WhatsApp and Email. And provides an online customer support Portal that includes user manual, video tutorials, faq, Online Live chat Does this service integrate with any other apps? Connect with your favorite apps: Accounting Software - QuickBooks, Xero eCommerce - WooCommerce, Shopify, Magento Contacts & Calendar - Google, Office 365 SMS - Clickatell Payments - Stripe, eGHL, eNETS Logistics - EasyParcel Who are the main user groups of this service? Small sized single location companies to large regional enterprises, across multiple industries and geographies. What is this service generally used for? Manage Sales & Marketing, Customer Support and Business Operations What platforms does this service support? Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10. What are some applications this service is commonly used in tandem with? Contacts & Calendaring, Email Marketing, SMS gateway, Payment gateway, Accounting/ERP software, eCommerce platform/Marketplace, Logistics, Integration with landing pages, etc Does this service offer an API? Second CRM offers two-way REST based web APIs to integrate with third-party applications. Does this service offer multi-user capability (e.g. teams)? Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.	FAQs Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM What is this service generally used for? Account and contact management Intelligent data enrichment Data enrichment through social media Profile completeness Customer segmentation Interactions and communication history Search and merge duplicates Customer database analytics What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer an API? Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business. What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability.
Vendor Information Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 3.95k
Other Regional Restrictions: No restrictions.	Other Who uses Second CRM Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Malay, Indonesian, Thai, Vietnamese, Chinese, Czech, Arabic, French, Hungarian, Dutch, Italian, Russian, Tamil, Swedish, Spanish, Turkish Regional Restrictions: No restrictions.	Other Who uses Sales Creatio SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Arabic, German, English, French, Italian, Portuguese, Hebrew, Polish, Russian, Spanish, Turkish Regional Restrictions: No restrictions.