Compare SuccessWare 21 vs mHelpDesk vs TapiApp

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64%
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60%
27%
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81%
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67%
44%
SuccessWare 21 screenshot view 4 more mHelpDesk screenshot view 4 more TapiApp screenshot view 4 more

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

TapiApp is an online team scheduling and project planning software that makes using Excel and spreadsheets a thing of the past.

Whether you're a freelancer, events management company, publisher or marketing agency, TapiApp can help you get things done. We all work from to-do lists and have deadlines to meet, but how you manage these can make a huge difference to your workflow.

With TapiApp you can book unlimited tasks for you and your team, and see a list of unassigned tasks while also scheduling time out for people on annual or sick leave.

You can track time booked for tasks and monitor tasks done, and TapiApp even allows you to customise working hours, days and timezones.

You can share schedules with anyone and the system will let you know when time has been overbooked.

Managers and department heads can also get regular productivity reports and all subscribers can use the free iOS or Android app.

Best of all you can use TapiApp anytime and anywhere.

There are no installations or software downloads required - just use your favorite browser or free app with no ads for easy daily use.

TapiApp is with you wherever you are.

Features:

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Dashboard
  • Attendance Tracking

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

    • Create unlimited projects and clients
    • Get tasks reminders
    • See timelines over the course of a year
    • Use customisable colour codes
    • View busy periods throughout the year and drag and drop to move project dates
    • Filter projects to get quick insights
    • Categorise projects by client or type
  • Free iOS and Android apps

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

5 users

$15.00
5 user(s) / month
Included in plan:
  • 1-5 users

10 users

$25.00
10 user(s) / month
Included in plan:
  • Up to 10 users

20 users

$40.00
20 user(s) / month
Included in plan:
  • Up to 20 users

35 users

$60.00
40 user(s) / month
Included in plan:
  • Up to 35 users

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
6.93k
Followers:
1.77k

Publisher:

Founded:
-
Based in:
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Employees:
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Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses TapiApp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
This service is available to English speaking territories and regions only.
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