Compare SuccessWare 21 vs TapiApp vs Astea

More Information More Information More Information

Crozscore:

65%
what is this?
60%
27%
interest falling

Crozscore:

73%
what is this?
60%
35%
no significant changes
SuccessWare 21 screenshot view 4 more TapiApp screenshot view 4 more Astea screenshot view 4 more

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Software Description:

TapiApp is an online team scheduling and project planning software that makes using Excel and spreadsheets a thing of the past.

Whether you're a freelancer, events management company, publisher or marketing agency, TapiApp can help you get things done. We all work from to-do lists and have deadlines to meet, but how you manage these can make a huge difference to your workflow.

With TapiApp you can book unlimited tasks for you and your team, and see a list of unassigned tasks while also scheduling time out for people on annual or sick leave.

You can track time booked for tasks and monitor tasks done, and TapiApp even allows you to customise working hours, days and timezones.

You can share schedules with anyone and the system will let you know when time has been overbooked.

Managers and department heads can also get regular productivity reports and all subscribers can use the free iOS or Android app.

Best of all you can use TapiApp anytime and anywhere.

There are no installations or software downloads required - just use your favorite browser or free app with no ads for easy daily use.

TapiApp is with you wherever you are.

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Features:

Features:

  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Dashboard
  • Attendance Tracking

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Summary:

    • Create unlimited projects and clients
    • Get tasks reminders
    • See timelines over the course of a year
    • Use customisable colour codes
    • View busy periods throughout the year and drag and drop to move project dates
    • Filter projects to get quick insights
    • Categorise projects by client or type
  • Free iOS and Android apps

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

5 users

$15.00
5 user(s) / month
Included in plan:
  • 1-5 users

10 users

$25.00
10 user(s) / month
Included in plan:
  • Up to 10 users

20 users

$40.00
20 user(s) / month
Included in plan:
  • Up to 20 users

35 users

$60.00
40 user(s) / month
Included in plan:
  • Up to 35 users

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses TapiApp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
This service is available to English speaking territories and regions only.

Other:

Regional Restrictions:
No restrictions.
Back to top