Compare SuccessWare 21 vs Astea vs Staff Squared

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Crozscore:

65%
what is this?
60%
28%
interest falling

Crozscore:

73%
what is this?
60%
35%
interest rising

Crozscore:

76%
what is this?
36%
interest rising
SuccessWare 21 screenshot view 4 more Astea screenshot view 4 more Staff Squared  screenshot view 5 more

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Software Description:

Staff Squared makes it easy to manage onboarding, your employee data and files, and time off in a web based platform that is probably the most simple to use HR system ever built. You and your team will love using it, and you'll spend less time buried in paper working on HR tasks and our unique goal system will ensure you're better connected with your team than ever before.

Features:

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Features:

  • API
  • Notifications
  • Data Export
  • Employee Database
  • Employee Incentive Management
  • Attendance Tracking
  • Data Import
  • Calendar Management
  • Dashboard
  • Scheduling
  • Multi-User
  • Timesheets
  • Vacation Calendar
  • Onboarding

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary:

    No key features associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Managing HR in SME's

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • The Staff Squared web app is fully responsive and thus compatible with all mobile devices.

    We also have Staff Squared apps for both iOS and Android

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
Horsham
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Staff Squared
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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