Compare SuccessWare 21 vs CakeHR vs Astea

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Crozscore:

63%
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60%
27%
interest falling

Crozscore:

90%
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95%
42%
interest rising

Crozscore:

73%
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60%
35%
no significant changes
SuccessWare 21 screenshot view 4 more CakeHR screenshot view 5 more Astea screenshot view 4 more

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Software Description:

CakeHR is an award-winning Human Resource management solution that focuses on simplicity.

It cuts HR overheads and is one of the most highly recommended suites for SMEs.

CakeHR brings a lot to the table. It has a user-friendly interface and easy navigation which together boost adoption. Further CakeHR couples 360 feedback, goal tracking and expense overviews with employee scheduling.

CakeHR directly reduces email back and forth and increases organizational clarity with the roles Directory and visual hierarchy charts.

Employees can also manage their leaves and tasks on the go with Android and iOS applications.

DIFFERENTIATORS:

  1. Easy to use
  2. Very graphic
  3. Great to navigate
  4. There's a mobile app (iOS & Android)
  5. Feature set that will meet your needs
  6. Award-winning software and HR blog

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Features:

Features:

  • Time Management
  • Employee Engagement
  • Scheduling
  • Timesheets
  • Feedback Management
  • Expense Tracking
  • 360 Degree Feedback
  • API
  • Onboarding
  • Notifications
  • Password & Access Management
  • Vacation Calendar
  • Multi-User
  • Google Apps Integration
  • Employee Onboarding
  • Employee Database
  • Email Integration
  • Data Import
  • Data Export
  • Calendar Management
  • Attendance Tracking
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Dashboard
  • Gantt Charts
  • Forecasting

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Summary:

  • Self-service & Leave management

  • Scheduling & Timesheets

  • Performance Management

  • Onboarding & Offboarding

  • Employee Directory & Database

  • Asset Management

  • Expenses Management

  • Reports & Analytics

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Pricing:

  • Starting from: $3.30/month
  • Credit card required: No
  • Get 2 months FREE for annual prepaid!

Per User Per Month

$3.30
1 user(s) / month
Included in plan:
  • Leave Management
  • Scheduling and Timesheets
  • Performance Appraisal
  • Onboarding & Off-boarding
  • Centralised Employee Directory and Database
  • Organisational Chart
  • Native Mobile Apps
  • Recruitment Management (soon!)

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

FAQs:

    What platforms does this service support?
    • WEB
    • iOS
    • Android
    • Samsung Knox
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes!

  • Does this service offer guides, tutorials and or customer support?
  • Yes!

  • Does this service offer an API?
  • Yes!

  • What are some applications this service is commonly used in tandem with?
    • Slack
    • Google apps
    • Google Calendar
    • MS Outlook
    • iCal
  • What is this service generally used for?
  • HR management.

  • Does this service integrate with any other apps?
  • Yes!

  • Who are the main user groups of this service?
  • Employees, business owners, C-suite executives, HR managers and execs.

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses CakeHR
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, Czech, Estonian, Polish, Latvian, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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