Compare Subiz Live Chat vs Gnatta vs ReportGarden

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Crozscore:

81%
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74%
41%
interest rising

Crozscore:

81%
what is this?
87%
32%
interest rising

Crozscore:

82%
what is this?
44%
no significant changes
Subiz Live Chat screenshot view 4 more Gnatta screenshot view 2 more ReportGarden screenshot

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

An Enterprise Ad Agency Reporting & Dashboards software, ReportGarden provides a full spectrum of marketing tools that seamlessly integrate with the workflow of an agency. An agency account manager/executive should be able to start right away on this, it's that intuitive! 1000+ Top Agencies use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Multi-Account
  • Social-Media Integration
  • Marketing Automation
  • External Integrations
  • Keyword Tracking
  • Analytics
  • Dashboard
  • Scheduling
  • SEO
  • Data Visualization

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Summary:

    No key features associated with this application.

Summary:

  • Reporting Features: Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboard, Multiple Languages, Performance Measurements

  • Support Features: Email, In Person Training, Online Chat, Phone

  • Analytics Features: Issue Indicators, Profit Analysis, Trend Indicators

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes. 24*7 Support is available.

  • Who are the main user groups of this service?
  • Best suited for Agencies

  • What is this service generally used for?
  • Agencies can use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

  • What platforms does this service support?
  • Web

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:
399

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ReportGarden
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German
Regional Restrictions:
No restrictions.
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