Compare Subiz Live Chat vs actiTIME vs Bornevia

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82%
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74%
41%
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Crozscore:

87%
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86%
39%
interest rising
Subiz Live Chat screenshot view 4 more actiTIME screenshot view 4 more Bornevia screenshot view 4 more

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Software Description:

actiTIME is a web timesheet software. It allows you to enter the time you spend on different work assignments, register times off and sick leaves, and then create detailed reports covering almost any management or accounting needs. actiTIME streamlines the corporate business process and helps its users organize their work better, increase company performance and collect both critical billing and payroll information.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Features:

  • Billing/Invoicing
  • Notifications
  • Project Management
  • Timesheets
  • Employee Database
  • Vacation Calendar
  • Attendance Tracking
  • Scheduling

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Summary:

  • Accurate Client Billing & Invoicing: Locking time-track once a timesheet is approved will make the invoicing 100% accurate.

  • Track Time with Pleasure: Let your team track time in a convenient, friendly-looking timesheet at the desk or on the go.

  • Email Reminders: Automated notifications will remind users about unfilled timetrack, deadlines and worked out task estimate.

  • Manage user accounts: Flexible user settings will allow to create personal schedules and rates, define user roles and make project assignments.

  • Effective Tools for Work Management: Task deadlines and estimates will help your team stick to the plan and deliver results on time.

  • Powerful Reporting: Powerful actiTIME reporting tool allows you to gather time and billing data in a number of detailed reports and colorful charts.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

Pricing:

  • Starting from: $35.00/month
  • Credit card required: No
  • actiTIME Basic - from $55 USD (one-time payment)
    actiTIME Pro - from $799 USD (one-time payment)
    actiTIME Online - from $35 (monthly)

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

FAQs:

    Who are the main user groups of this service?
  • actiTIME works for companies of any size and any business type.

  • What platforms does this service support?
  • Windows
    Unix
    iOS
    Android

  • What are some applications this service is commonly used in tandem with?
  • actiPLANS
    Quickbooks

  • Does this service integrate with any other apps?
  • actiPLANS
    Quickbooks

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • It helps track time spent on different work assignments, register times off and sick leaves, and then create detailed reports covering almost any management or accounting needs.

  • Does this service offer guides, tutorials and or customer support?
  • We provide User Guide, helpful PDF docs, FAQ and customer support via email or phone.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.87k
Followers:
504

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses actiTIME
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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