Compare StoneFusion vs LoginRadius vs Synthetix

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Crozscore:

71%
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34%
interest falling

Crozscore:

86%
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100%
44%
interest rising

Crozscore:

59%
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29%
interest falling
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Software Description:

The award-winning StoneFusion® Network Storage Platform (NSP), StoneFly’s patented storage networking operating system architecture, brings in block level storage intelligence to the IP network core, StoneFly’s iSCSI & Fibre Channel SAN appliances deliver all the benefits of managed SANs: increased storage utilization through resource consolidation, storage provisioning, centralized access control, volume management, and advanced storage services including Active/Active clustering, mirroring, replication, encryption, snapshots, and Thin Provisioning.

At its core, StoneFusion virtualizes physical storage resources into virtual volumes and enables advanced storage functions in a virtual network layer. StoneFusion is the foundation of all StoneFly SAN, Scale Out and Hyper-Converged product lines. With StoneFly the power of SAN is at your fingertips.

Software Description:

LoginRadius Customer Identity and Access Management (cIAM) platform helps companies deliver a connected customer experience by streamlining the registration and login processes for their web, mobile, and other digital properties. Organizations can increase registrations, improve customer experience, consolidate customer data, and leverage customer profiles to increase revenue through targeted and personalized marketing campaigns.

The LoginRadius cIAM platform provides critical functionality such as: customer registration services, social login, two-factor authentication customer profile management, revenue-driving integrations with third-party marketing applications, customer insights, and industry leading security features.

LoginRadius provides developers with the APIs they need to easily deploy a customer identity solution on their digital properties, with a built-in code generator, helpful SDK, and demo projects, as well as some of the most complete and helpful technical documentation.

LoginRadius, a leading provider of cloud-based Customer Identity and Access Management solutions for mid-to-large sized companies, serves over 3,000 businesses with a monthly reach of over 650 million identities worldwide, equating over 5.7 billion API calls per month. LoginRadius has been named as an industry leader in the cIAM space by Gartner, Forrester, Kuppingercole, and Computer Weekly.

The company is headquartered in Vancouver, Canada, with additional offices in the USA, United Kingdom, Australia, and India.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Features:

  • External Integrations
  • Data Visualization

Features:

  • Project Management
  • Google Apps Integration
  • Notifications
  • Batch Permissions & Access
  • Email Integration
  • API
  • Data Import
  • Multi-User
  • External Integrations
  • Data Export
  • Dashboard
  • Password & Access Management
  • 2-Factor Authentication

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
53
Followers:

Other:

Who uses StoneFusion
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LoginRadius
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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