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About StoneFusion

The award-winning StoneFusion® Network Storage Platform (NSP), StoneFly’s patented storage networking operating system architecture, brings in block level storage intelligence to the IP network core, StoneFly’s iSCSI & Fibre Channel SAN appliances deliver all the benefits of managed SANs: increased storage utilization through resource consolidation, storage provisioning, centralized access control, volume management, and advanced storage services including Active/Active clustering, mirroring, replication, encryption, snapshots, and Thin Provisioning.

At its core, StoneFusion virtualizes physical storage resources into virtual volumes and enables advanced storage functions in a virtual network layer. StoneFusion is the foundation of all StoneFly SAN, Scale Out and Hyper-Converged product lines. With StoneFly the power of SAN is at your fingertips.

About DiamanteDesk

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

About Ftopia

ftopia is an Internet document sharing service for professionals that enables you and your team to create customized private workspaces and to invite customers, suppliers, and employees to share various files of any kind.

With your company’s file repository stored in online data rooms, it’s easy to keep everyone on the same page, no matter what time of day or night it is, and regardless of location or type of Internet device being used to access your rooms.

In our mission to simplify the way businesses store and share information, our collaborative service is designed for business users – not computer experts. ftopia is loaded with features that make taking advantage of all its benefits easy for everyone, not just IT technicians and other individuals with extensive technological backgrounds. We believe it shouldn’t be any other way.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling

Summary

    No key features associated with this application.

Summary

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary

  • Create public and private data “rooms” & projects

  • Each data room and project can display a unique visual identity; e.g.: brand, color, etc.

  • Flexible, easy-to-use permissioning for files & projects

  • Store and share any commonly used file type

  • Full team collaboration features for files & projects; e.g.: versioning, link share, etc.

  • Sync and share files from your desktop

  • Detailed reports for transparency and auditability

Pricing

Free

Free
Included in plan:
  • 3 Rooms
  • Up to 10 users
  • Simple sharing
  • 5GB total storage
  • Custom branding
  • 1 public room
  • Priority Support
  • Free Native apps

Standard

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Rooms
  • Advanced Sharing and Groups
  • 2GB per User
  • Free Native Apps
  • Custom Branding
  • 3 Public Rooms
  • 6 Months Usage Reporting
  • Email Support

Premium

$9.90
1 user(s) / month
Included in plan:
  • Unlimited Rooms
  • Advanced Sharing and Groups
  • 10GB per User
  • Custom Branding
  • 2 Years Usage Reporting
  • Unlimited Public Rooms

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.89k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
90

Other

Who uses StoneFusion
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Ftopia
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French, Italian
Regional Restrictions:
No restrictions.
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