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StoneFusion screenshot DiamanteDesk screenshot view 5 more Survio screenshot view 3 more

About StoneFusion

The award-winning StoneFusion® Network Storage Platform (NSP), StoneFly’s patented storage networking operating system architecture, brings in block level storage intelligence to the IP network core, StoneFly’s iSCSI & Fibre Channel SAN appliances deliver all the benefits of managed SANs: increased storage utilization through resource consolidation, storage provisioning, centralized access control, volume management, and advanced storage services including Active/Active clustering, mirroring, replication, encryption, snapshots, and Thin Provisioning.

At its core, StoneFusion virtualizes physical storage resources into virtual volumes and enables advanced storage functions in a virtual network layer. StoneFusion is the foundation of all StoneFly SAN, Scale Out and Hyper-Converged product lines. With StoneFly the power of SAN is at your fingertips.

About DiamanteDesk

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

About Survio

Survio is an online survey platform created to help you grow your business. Cooperate with colleagues through workspaces, set roles and permissions. Safe onboarding with SSO. Automate workflows with access to our API and integrate your data to hundreds of popular apps through Zapier. Use automated analysisbuilt-in BI dashboards and have them sent regularly to your inbox. Survio is ISO 27001 certified and follows strict GDPR standards.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary

  • 100+ professional survey templates

  • Question skip logic

  • Omni-channel response collection

  • Real-time analytics

  • Custom dashboards

  • User management

  • Single Sign-on and custom login page

  • GDPR compliant

  • ISO 27001:2013 certification (SOC 2)

  • EU / US Data storage options

Pricing

Business

$29.00
1 user(s) / month
Included in plan:
  • Copy (clone) survey
  • 19 question types
  • Custom question tooltips
  • Copy (clone) questions
  • Single question / multiple questions per page
  • Automatic question numbering
  • Survey progress bar
  • Social media sharing plugin
  • Make questions required
  • Custom texts between questions
  • Test mode & survey preview
  • Export blank survey to PDF (print)
  • Survey logic (question jumps and skips)
  • Response notification on Slack
  • Survey web link
  • Survey embedded to your website: text link
  • Survey embedded to your website: content (iframe)
  • Survey embedded to your website: popup window
  • Survey embedded to your website: button
  • Iframe customization (dimensions, colors)
  • Popup customization (dimensions, colors)
  • Share on social media - Facebook, Twitter, Google+, LinkedIn, VK
  • Survey QR code
  • Surveys for printing
  • Response notification by e-mail

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs

    What platforms does this service support?
  • Software as a Service

  • Does this service offer an API?
  • Yes, integrate your data to hundreds of popular apps through Zapier

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 user support available via e-mail, plus guides are available on web and on blog.

  • What are some applications this service is commonly used in tandem with?
  • Microsoft Excel or SPSS

  • What is this service generally used for?
  • For creating surveys and sharing them, collectiong responses and automaticaly analyzing results.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Starting at 3 seats, which you can reassign at any time.

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Survio is designed especially for small and medium-sized enterprises (SMEs). The service is also suitable for all who need to prepare their own questionnaires: offices, schools, students, non-profit organizations, etc. However, more and more often is Survio chosen by large, international corporations.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.89k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses StoneFusion
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Survio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, French, German, Dutch, Czech, Slovak, Swedish, Spanish, Polish, Portuguese, Italian, Hungarian, Norwegian, Russian, Romanian, Finnish
Regional Restrictions:
No restrictions.
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