Compare StoneFusion vs DiamanteDesk vs Hotelogix PMS

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StoneFusion screenshot DiamanteDesk screenshot view 5 more Hotelogix PMS screenshot

About StoneFusion

The award-winning StoneFusion® Network Storage Platform (NSP), StoneFly’s patented storage networking operating system architecture, brings in block level storage intelligence to the IP network core, StoneFly’s iSCSI & Fibre Channel SAN appliances deliver all the benefits of managed SANs: increased storage utilization through resource consolidation, storage provisioning, centralized access control, volume management, and advanced storage services including Active/Active clustering, mirroring, replication, encryption, snapshots, and Thin Provisioning.

At its core, StoneFusion virtualizes physical storage resources into virtual volumes and enables advanced storage functions in a virtual network layer. StoneFusion is the foundation of all StoneFly SAN, Scale Out and Hyper-Converged product lines. With StoneFly the power of SAN is at your fingertips.

About DiamanteDesk

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

About Hotelogix PMS

Hotelogix offers the most powerful, full-stack solution for hotels to automate their entire hotel operations and increase market reach online and offline.

The 360-degree solution by Hotelogix covers operations, distribution, reputation, marketing automation, and guest-facing technologies.

Founded in 2008, Hotelogix has merged with AxisRooms and RepUp and is now Hotelogix PTE. The collective product offerings today include, Cloud-based PMS, Channel Manager, Automated Revenue Management, Booking Engine, Reputation Management, Marketing Automation, Guest facing Contactless solutions for Feedback, Check-In/Check-Outs and concierge services.

Hotelogix is one of the largest SaaS technologies entities for the hospitality industry and leaders in the APAC market. It has 200+ employees, a customer base spanning 100+ countries, and is powering 10000+ hospitality businesses from all around the world.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • API
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Payroll
  • Scheduling
  • Supplier Management
  • Tax Management
  • Organization Management

Summary

    No key features associated with this application.

Summary

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary

  • Powerful Frontdesk Interface

  • GDS, Channel Management and more

  • Online Booking Engine on your website

  • 24 x 7 Live Support

  • Unlimited Point of Sale to manage your Cafe, Spa and Gift Shop

  • Multi Property System

  • Multi Currency and Multilingual Support

  • Travel Agent Consoles

  • Corporate Consoles

Pricing

Free 15 Days trial

Free
Included in plan:
  • 15 days free trial

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes - Unlimited Users @ No extra cost.

  • What is this service generally used for?
  • Front Desk Management, Booking management, Housekeeping, Restaurant (POS).

  • Who are the main user groups of this service?
  • Small, Mid and Enterprise sized Hotels, Resorts, Bed & Breakfast, Multi-Property, Serviced Apartments, Hostels, Lodges and Motels.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes, text and video tutorials and 24*7 Chat, Phone and Email support, with Dedicated Account Managers. Automated Coaching Engine (ACE) - For staff training.

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • It's a cloud based software so it works on all the devices.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
1.89k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Noida
Employees:
51-200
Likes:
Followers:

Other

Who uses StoneFusion
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Hotelogix PMS
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English, Turkish, Thai, Russian, German, French, Spanish, Portuguese, Arabic
Regional Restrictions:
No restrictions.
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