Compare StoneFusion vs Cipher vs Synthetix

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Crozscore:

70%
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34%
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Crozscore:

57%
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30%
interest falling

Crozscore:

58%
what is this?
29%
interest falling
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Software Description:

The award-winning StoneFusion® Network Storage Platform (NSP), StoneFly’s patented storage networking operating system architecture, brings in block level storage intelligence to the IP network core, StoneFly’s iSCSI & Fibre Channel SAN appliances deliver all the benefits of managed SANs: increased storage utilization through resource consolidation, storage provisioning, centralized access control, volume management, and advanced storage services including Active/Active clustering, mirroring, replication, encryption, snapshots, and Thin Provisioning.

At its core, StoneFusion virtualizes physical storage resources into virtual volumes and enables advanced storage functions in a virtual network layer. StoneFusion is the foundation of all StoneFly SAN, Scale Out and Hyper-Converged product lines. With StoneFly the power of SAN is at your fingertips.

Software Description:

Cipher is compatible with any current infrastructure, regardless of age or level of control sophistication and can can effortlessly connect to any asset to collect production data in real-time.

The use of Edge Processing allows clients to aggregate data at the source, eliminating the 'pay per data tag' approach of the past. As 1 of 29 OPC Certified software solutions for Windows and the 1st ever for Linux, Cipher can offer an elite level of compatibility with all industry devices.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Features:

  • External Integrations
  • Data Visualization

Features:

  • Big Data
  • Multi-User
  • API
  • Data Mining
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

    No key features associated with this application.

Summary:

  • Non-intrusive Industrial IoT Platoform

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support service is possible.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Analytic apps can live on Cipher's network to run their calculations.

  • What are some applications this service is commonly used in tandem with?
  • Data historians like OSISoft PI.

  • What platforms does this service support?
  • Any current infrastructure.

  • What is this service generally used for?
  • Collecting, analyzing, and storing production data.

  • Who are the main user groups of this service?
  • Any organization in a production environment with a continuous process.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
204
Followers:
276

Publisher:

Founded:
-
Based in:
Moncton
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
734

Other:

Who uses StoneFusion
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cipher
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Korean, Japanese, German, English, French, Spanish, Swedish, Norwegian, Chinese, Russian, Dutch, Arabic, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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