Compare StoneFly SCVM vs Synthetix vs Cipher

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Crozscore:

71%
what is this?
34%
no significant changes

Crozscore:

58%
what is this?
29%
interest falling

Crozscore:

57%
what is this?
30%
interest falling
StoneFly SCVM screenshot view 1 more Synthetix screenshot view 3 more Cipher screenshot

Software Description:

Now you can have SAN (iSCSI or Fibre Channel), NAS (CIFS, NFS) and Object (swift, S3) provisioned to your virtual machines, your Storage in Virtual Host machine will become Target Storage for all or any virtual machine in an installed host or any other physical or virtual hosts.

Support for all tiers of storage, including:

SATA, SAS, NVMe, Microsoft Azure, Cloud Hot, Cool Blob, and AWS S3 and Glacier.

Fully featured SCSI, Fibre Channel SAN, NAS and object Storage with advanced data Enterprise Data service including:

Snapshot, Campus Mirroring, Async or Sync Replication, Encryption, Thin provisioning, Erasure coding, Scale-out to thousands of nodes, active-active failover and fallback, Microsoft Azure Cloud Connect for Async Replication Backup and Disaster Recovery and much more.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

Cipher is compatible with any current infrastructure, regardless of age or level of control sophistication and can can effortlessly connect to any asset to collect production data in real-time.

The use of Edge Processing allows clients to aggregate data at the source, eliminating the 'pay per data tag' approach of the past. As 1 of 29 OPC Certified software solutions for Windows and the 1st ever for Linux, Cipher can offer an elite level of compatibility with all industry devices.

Features:

  • Analytics
  • Password & Access Management
  • Batch Permissions & Access
  • Malware Protection
  • Dashboard
  • Multi-User
  • Network Visualization
  • Network Device Performance Monitoring
  • Notifications
  • File Transfer
  • 2-Factor Authentication
  • External Integrations
  • File Sharing
  • Data Visualization

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Big Data
  • Multi-User
  • API
  • Data Mining
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export

Summary:

    No key features associated with this application.

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

  • Non-intrusive Industrial IoT Platoform

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • yes

  • What platforms does this service support?
  • Vmware, Hyper-V and Bare metal

  • Does this service integrate with any other apps?
  • yes

  • Does this service offer multi-user capability (e.g. teams)?
  • yes

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support service is possible.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Analytic apps can live on Cipher's network to run their calculations.

  • What are some applications this service is commonly used in tandem with?
  • Data historians like OSISoft PI.

  • What platforms does this service support?
  • Any current infrastructure.

  • What is this service generally used for?
  • Collecting, analyzing, and storing production data.

  • Who are the main user groups of this service?
  • Any organization in a production environment with a continuous process.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
737

Publisher:

Founded:
-
Based in:
Moncton
Employees:
11-50
Likes:
Followers:
1.07k

Other:

Who uses StoneFly SCVM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cipher
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Norwegian, Dutch, Swedish, Arabic, Japanese, Korean, Chinese, French, Portuguese, Russian, Spanish, English, German
Regional Restrictions:
No restrictions.
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