Compare Statuspage vs ChurnZero

Statuspage 24 Customer Service	ChurnZero 598 Customer Service
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Crozscore 87% what is this? User Happiness: 82% Press Buzz: 55% User Trend: no significant changes	Crozscore 92% what is this? User Happiness: 94% Press Buzz: 46% User Trend: interest rising
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About Statuspage Eliminate duplicate support tickets & clunky email lists Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Display the status of each part of your service Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Level-up your incident communication Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Showcase reliability Turn your page into a sales and marketing tool with Uptime Showcase, which let's you display historical uptime to current and prospective customers.	About ChurnZero ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero Features: Data: Understand how your customers are using your products and services in real-time. Health Scores: Assess a customer's likelihood to renew with customer health ratings and scores. Automation: Automate tasks and communications based on customers' engagement metrics. Alerts: Proactively stay on top of changes to an account or contact with real-time notifications. Segmentation: Segment your customers based on attributes or behaviors to prioritize efforts. Engagement: Connect with your customers with in-app announcements as they are engaged. Net Promoter Score: Gauge customers loyalty with built-in NPS surveying and reporting. Customer Journeys: Map your customer's journey (on-boarding, product adoption, etc.) and track your accounts' progress to success with completion. Analytics: Access in-depth insights about your accounts and their product usage, as well as engagement with accounts.
Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score
Summary Better communication with Incidents Status for each part of your service with Components Inform users about future Scheduled Maintenance Incident templates Third Party Components ChatOps Integrations RESTful API Automation Integrations Status embed through API and widget	Summary No key features associated with this application.
Pricing Hobby (Public page) $29.00 /month Included in plan: 250 subscribers 5 team members 5 metrics Email notifications Basic customization Status and authenticated API Startup (Public page) $99.00 /month Included in plan: 1,000 Subscribers 10 team members 10 metrics Email/SMS/webhook notifications Custom CSS Status and authenticated API Team member SSO Business (Public page) $399.00 /month Included in plan: 5000 subscribers 25 team members 25 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Status and authenticated API Team member SSO Component subscriptions Yearly PO and invoicing available Enterprise (Public page) $1,499.00 /month Included in plan: 25000 subscribers 50 team members 50 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Status and authenticated API Team member SSO Component subscriptions Yearly PO and invoicing available Starter (Private page) $79.00 /month Included in plan: 5 team members 50 employees 5 metrics Email notifications Custom CSS Incident templates Alerting integrations Team member and employee SSO Growth (Private page) $249.00 /month Included in plan: 15 team members 300 employees 15 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Corporate (Private page) $599.00 /month Included in plan: 35 team members 1000 employees 35 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Yearly PO and invoicing available Enterprise (Private page) $1,499.00 /month Included in plan: 50 team members 5000 employees 50 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Yearly PO and invoicing available Audience-specific page $300.00 /month Included in plan: Team members starting at 25 Groups starting at 10 Users starting at 500 Metrics starting at 30 Email/SMS/webhook notifications Custom CSS/HTML/JS Manage API Team member SSO Component subscriptions Yearly PO and invoicing available
FAQs No FAQs associated with this application.	FAQs What is this service generally used for? ChurnZero is used to fight customer churn. Who are the main user groups of this service? The main user groups of ChurnZero are Customer Success and Account Management teams at SaaS subscription businesses. Does this service offer multi-user capability (e.g. teams)? ChurnZero offers multi-user capabilities. Does this service offer guides, tutorials and or customer support? ChurnZero offers full on-boarding, training, product documentation, tutorials, a dedicated Customer Success Manager, and Customer Support.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.78k
Other Who uses Statuspage Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses ChurnZero Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.