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About StatusCast

StatusCast helps IT departments and SaaS companies keep their employees and customers informed when applications or IT infrastructure goes down.

StatusCast is a communication platform for keeping your end-users happy when things may be at their worst.

Unlike service desk software that requires frustrated end users to report problems, StatusCast lets IT start the conversation — saving companies time and money.

About PagerDuty

PagerDuty is a business-class incident response service that can be integrated with ITOps and DevOps monitoring stacks for improving operational reliability and agility. It is designed to enhance the safety and performance of IT operations by reducing the disorder in the entire lifecycle.

This software is cloud-based, so its alerting and incident tracking system can be redesigned, configured, and managed from any location, as quickly as possible. There are also Android and iOS native apps in the offer. Incident alerts can be delivered via phone, email, SMS, and mobile apps, so operations teams can instantly detect, triage, and solve all issues.

Users of the PagerDuty platform make the most of its technology by enriching and aggregating events, then correlating them, and finally turning those events into actionable alerts. The popularity of this program largely comes from the simple and user-friendly interface and its ability to integrate with other business systems and applications, mainly monitoring tools and developer resources. The client base consists chiefly of SMEs, but also large brands, like Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square, and Github.

About NinjaRMM

NinjaRMM was founded in 2013 to help MSPs and IT professionals simplify their workday with an intuitive and user-friendly RMM. 5 years later and the company has grown to support over 3,000 customers across the globe.

Headquartered in Silicon Valley, NinjaRMM has just surpassed 100 employees and we continue to grow at a rapid rate. We remain one of the fastest-growing SaaS companies in the IT management space.

What can NinjaRMM do for your business?

  • REDUCES DOWNTIME
    with out-of-the-box alerts, fast remediation and responsive remote access.

  • ENFORCES IT COMPLIANCE
    through fully managed patching, backups, and managed antivirus.

  • SAVES YOU TIME
    by automating IT processes like remediation, scripting and policy functionality.

  • INCREASES PROFITABILITY
    by automatically synchronizing tickets, alerts, and devices with an existing PSA.

FEATURES

  • Automated Patch Management
    Patch Windows devices and common applications

  • Integrated Network Management
    Monitor Windows, Macs, SNMP and cloud resources

  • Real-Time Endpoint Management
    Keep customer endpoints running as efficiently as possible

  • Managed Antivirus
    See active threats and remediate seamlessly

  • Simple Remote Access
    Securely and remotely access your devices, anytime, anywhere

  • Powerful IT Automation
    Run scripts, antivirus scans and patch management

  • Actionable Reporting
    Get full visibility on system health and security metrics

  • Robust Monitoring & Alerting
    Reduce downtime with 360-degree monitoring & alerting

  • Custom Branding
    Display your IT organization’s logo and brand information

  • NinjaRMM Mobile App
    IT emergencies won’t wait. Get full visibility, access, and troubleshooting on the go.

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Summary

    No key features associated with this application.

Summary

  • Monitoring aggregation

  • Effective alerting

  • Mobile incident management

  • Escalation policies

  • On-call scheduling

  • Auto-escalation

  • International reach

  • Centrally manage incidents

  • Connect with any system

  • Incident management

Summary

  • Monitoring and Alerting

  • Network Management

  • Automation

  • Remote Access

  • Security

  • Patching

  • Reporting

  • Administration

  • Branding

  • Ticketing

Pricing

Starter

$39.00
1 user(s) / month
Included in plan:
  • 100 subscribers 1 administrators 3 components E-mail notifications Basic branding

Pricing

Lite

$9.00
1 user(s) / month
Included in plan:
  • Simple alert management & notifications
  • Unlimited notifications
  • 180+ integrations with top tools
  • Alert triage and deduplication
  • Reliable notifications & escalations
  • Mobile app for incident response
  • Knowledge base & community
  • 1 year data retention

Basic

$29.00
1 user(s) / month
Included in plan:
  • Alert management and on-call scheduling
  • 200+ integrations with top tools
  • Incident enrichment
  • Incident urgencies
  • On-call scheduling
  • ChatOps integration
  • Unlimited access to our full featured API
  • Custom incident actions
  • Email and chat support

Standard

$49.00
1 user(s) / month
Included in plan:
  • Best practice incident resolution at scale
  • Coordinated response
  • Incident subscription
  • Postmortems
  • Alert suppression
  • Automatic alert grouping
  • Workflow extensions
  • Time of day based urgency
  • Single sign-on
  • Teams
  • Custom permissions
  • Integration with top ITSM tools
  • System health report
  • User and team health report
  • Award winning phone, chat & email support
  • Unlimited data retention

Enterprise

$99.00
1 user(s) / month
Included in plan:
  • Best practice incident resolution, and enterprise-wide visibility, orchestration, and support
  • Operations Command Console
  • Infrastructure Health Application
  • Stakeholder users
  • Live Call Routing
  • Designated customer success manager

FAQs

    What is this service generally used for?
  • StatusCast's communications platform allows companies to publish and proactively communicate application downtime and scheduled maintenance events to employees and end-users.

    Companies that implement a corporate status page can keep employees in the loop by composing "end-user oriented" incident reports which can be proactively pushed via e-mail, text messaging, and other channels.

  • What platforms does this service support?
  • SaaS

  • What are some applications this service is commonly used in tandem with?
  • Our application is used with a number of ITSM applications as well as popular network, server and application monitoring applications.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide a number of methods to reach us for support questions, issues and concerns.

  • Who are the main user groups of this service?
    • Enterprise organizations
    • Product managers
    • DevOps
    • Marketing
    • Customer Success
    • Helpdesk and IT support
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes, we have developed integrations with many ITSM and IT monitoring applications and tools.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Ansible, Apica, App Dynamics, App Formix, Aruba, Catchpoint, Bitium, BMC Remedy, Desk.com, Flowdock, Freshservice Gitter, Glip, Demisto, Crashlyticcs, Ghost Inspector, Honeybadger, HP Sitscope, Kayako, Keynote, Intellinote, LogicMonitor, MailHop, Microsoft Azure, Monitis, Okta, Slack, Raygun, Opsee, Zapier, and Zendesk.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Community Support, Email Support, Chat Support, Phone Support, and FAQs.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with monitoring tools and developer resources.

  • What platforms does this service support?
  • PagerDuty is a cloud-based platform.

  • Who are the main user groups of this service?
  • Users of PagerDuty span from startups to Fortune 500 companies.

  • What is this service generally used for?
  • This service is generally used as incidence response and alerting service.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Bitdefender, Teamviewer, ITGlue

  • Who are the main user groups of this service?
  • Managed Service Provider and IT-Admins

  • Does this service integrate with any other apps?
  • TeamViewer
    Webroot
    Bitdefender
    ITGlue
    Storagecraft
    Splashtop
    Autotask
    Connectwise
    Accelo
    and many more

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • IT-Management

Vendor Information

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Vendor Information

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Other

Who uses StatusCast
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses PagerDuty
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses NinjaRMM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, French, German, Italian, Spanish, Dutch, Polish, Russian, Swedish, Norwegian
Regional Restrictions:
No restrictions.
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