StatusCast helps IT departments and SaaS companies keep their employees and customers informed when applications or IT infrastructure goes down.
StatusCast is a communication platform for keeping your end-users happy when things may be at their worst.
Unlike service desk software that requires frustrated end users to report problems, StatusCast lets IT start the conversation — saving companies time and money.
PagerDuty is a business-class incident response service that can be integrated with ITOps and DevOps monitoring stacks for improving operational reliability and agility. It is designed to enhance the safety and performance of IT operations by reducing the disorder in the entire lifecycle.
This software is cloud-based, so its alerting and incident tracking system can be redesigned, configured, and managed from any location, as quickly as possible. There are also Android and iOS native apps in the offer. Incident alerts can be delivered via phone, email, SMS, and mobile apps, so operations teams can instantly detect, triage, and solve all issues.
Users of the PagerDuty platform make the most of its technology by enriching and aggregating events, then correlating them, and finally turning those events into actionable alerts. The popularity of this program largely comes from the simple and user-friendly interface and its ability to integrate with other business systems and applications, mainly monitoring tools and developer resources. The client base consists chiefly of SMEs, but also large brands, like Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square, and Github.
NinjaRMM was founded in 2013 to help MSPs and IT professionals simplify their workday with an intuitive and user-friendly RMM. 5 years later and the company has grown to support over 3,000 customers across the globe.
Headquartered in Silicon Valley, NinjaRMM has just surpassed 100 employees and we continue to grow at a rapid rate. We remain one of the fastest-growing SaaS companies in the IT management space.
What can NinjaRMM do for your business?
with out-of-the-box alerts, fast remediation and responsive remote access.
ENFORCES IT COMPLIANCE
through fully managed patching, backups, and managed antivirus.
SAVES YOU TIME
by automating IT processes like remediation, scripting and policy functionality.
by automatically synchronizing tickets, alerts, and devices with an existing PSA.
Automated Patch Management
Patch Windows devices and common applications
Integrated Network Management
Monitor Windows, Macs, SNMP and cloud resources
Real-Time Endpoint Management
Keep customer endpoints running as efficiently as possible
See active threats and remediate seamlessly
Simple Remote Access
Securely and remotely access your devices, anytime, anywhere
Powerful IT Automation
Run scripts, antivirus scans and patch management
Get full visibility on system health and security metrics
Best practice incident resolution, and enterprise-wide visibility, orchestration, and support
Operations Command Console
Infrastructure Health Application
Live Call Routing
Designated customer success manager
What is this service generally used for?
StatusCast's communications platform allows companies to publish and proactively communicate application downtime and scheduled maintenance events to employees and end-users.
Companies that implement a corporate status page can keep employees in the loop by composing "end-user oriented" incident reports which can be proactively pushed via e-mail, text messaging, and other channels.
What platforms does this service support?
What are some applications this service is commonly used in tandem with?
Our application is used with a number of ITSM applications as well as popular network, server and application monitoring applications.
Does this service offer an API?
Does this service offer guides, tutorials and or customer support?
Yes, we provide a number of methods to reach us for support questions, issues and concerns.
Who are the main user groups of this service?
Helpdesk and IT support
Does this service offer multi-user capability (e.g. teams)?
Does this service integrate with any other apps?
Yes, we have developed integrations with many ITSM and IT monitoring applications and tools.