Compare StandardFusion vs TestLodge vs ServiceDesk Plus

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77%
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StandardFusion screenshot TestLodge screenshot view 1 more ServiceDesk Plus screenshot

Software Description:

StandardFusion is a web application helping organizations simplify and manage their GRC programs and controls, and conform to best practices. Here are some of our key features:

  • Risk Management tools for identifying assets and threats, and assessing and mitigating risk using any type of qualitative or qualitative risk methodology.

  • Compliance tools for managing requirements, allowing an organization to maintain a single source of truth for all their programs. We have support for common standards (such as ISO 27001, NIST, PCI DSS, and others) built directly into our software, and we have great import / export tools for bringing in any other standards that may be required.

  • Control management tools for creating and monitoring organization-specific controls, linking them to requirements, risks, and other records, and tracking control maturity and testing.

  • Audit management tools for performing internal or external audits, with direct access to recorded evidence and, and tracking audit remediation status.

This is all done in a beautiful, simple, and quick, user-interface complete with dashboards, workflow, and reporting capabilities.

Software Description:

Designed with simplicity in mind, TestLodge is an online test management tool that handles all stages of test management with ease. Use it to create test plans that can be tailored to fit your own needs then associate a test plan with your test suites where everything is easy to find, cross reference, copy and maintain. From there, you can manage multiple test runs with no upper limits as to the amount of users that you can add to your account. This means everyone can manage their own tests as well as come together to collaborate on the bigger picture.

TestLodge is fully integrated with the majority of today’s leading issue tracking tools so a defect is automatically raised when a test fails, saving testers time and allowing them to increase their productivity.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Dashboard
  • Data Export
  • Data Import
  • Multi-User
  • 2-Factor Authentication
  • Notifications

Features:

  • Notifications
  • External Integrations
  • Data Export
  • Dashboard
  • Data Import
  • API
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Multi-User

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Web based application for managing your risk and compliance programs

  • Helps implementation and management of your ISO 27001 ISMS program

Summary:

  • Test plans - Use our templates or write your own test plan from scratch.

  • Requirement management - Record your requirements and know that they are being verified within your tests.

  • Test cases - Easily enter and manage your test cases into test suites.

  • Test runs - Run your tests easily and stay fully in control.

  • Issue tracker integration - Integrate TestLodge with one of the many supported issue trackers and allow tickets to be created automatically whenever a test fails.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Personal

$19.00
unlimited user(s) / month
Included in plan:
  • 15 Test plans
  • 150 Test cases
  • 100 Test runs

Basic

$39.00
1 user(s) / month
Included in plan:
  • 50 Test plans
  • 500 Test cases
  • 300 Test runs

Plus

$79.00
unlimited user(s) / month
Included in plan:
  • 150 Test plans
  • 3,000 Test cases
  • 1,000 Test runs

Premium

$159.00
unlimited user(s) / month
Included in plan:
  • 500 Test plans
  • 10,000 Test cases
  • 3,000 Test cases
  • 3,000 Test runs
  • 1,000 Test runs

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    Who are the main user groups of this service?
  • Users responsible for implementation or management of compliance programs within an organization, from small to large enterprise.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we have a set of video tutorials along with a knowledge base.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add as many users as you wish along with defining custom roles.

  • Does this service offer an API?
  • Yes, there is a REST API.

  • Does this service integrate with any other apps?
  • Yes, integrates with the leading issue tracking tools so that a ticket is automatically created whenever a test fails.

  • What are some applications this service is commonly used in tandem with?
  • Software, Mobile Apps, Websites

  • What platforms does this service support?
  • Web and all modern web browsers across desktop and tablets.

  • What is this service generally used for?
  • Software testing and test case management.

  • Who are the main user groups of this service?
  • Small to medium sized businesses.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.2k
Followers:
3.57k

Other:

Who uses StandardFusion
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses TestLodge
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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