Compare Squid Alerts vs HaloITSM vs FuseForward

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Squid Alerts screenshot view 1 more HaloITSM screenshot view 4 more FuseForward screenshot

About Squid Alerts

Squid Alerts ensures that you never miss an alert or call from your clients.

Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.

On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.

About HaloITSM

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

About FuseForward

The FuseForward Suite contains three products: FuseSecure, FuseControl, and FuseAnalyze. Available on a subscription-basis, this ready-made suite of cloud technologies and services helps enterprises simplify operations on AWS.

The patented technologies in the FuseForward Suite enable us to securely migrate, manage, and operate application workloads on AWS five times faster than conventional approaches. We then continue to maintain and operate the FuseForward Suite as a fully-managed service.

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

  • Unlimited Notifications

  • SMS, Email, Voice, or Push

  • Configurable Flood Protection

  • On-Call Calendars

  • Team Based Escalation Chains

  • Reports For Your Boss

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Basic

$8.00
1 user(s) / month
Included in plan:
  • Unlimited Teams
  • Unlimited Email / SMS / Voice Alerts
  • On-Call Calendars & Escalation Chains
  • Email Support
  • Invoice Billing Support

Premium

$24.00
1 user(s) / month
Included in plan:
  • Everything from Basic Plan
  • Inbound Team Phone Numbers
  • Live Call Routing
  • 24x7 Email & Phone Support
  • Invoice Billing Support

Pricing

Subscription

$49.00
1 user(s) / month
Included in plan:
  • All features included

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Who are the main user groups of this service?
  • • IT Network, IT Infrastructure, IT Security departments
    • IT Procurement managers / specialists / Business managers

  • Does this service offer guides, tutorials and or customer support?
  • Yes, tutorials and customer

  • What is this service generally used for?
  • The patented technologies in the FuseForward Suite enable us to securely migrate, manage, and operate application workloads on the cloud five times faster than conventional approaches. We then continue to maintain and operate the FuseForward Suite as a fully-managed service.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
89

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.67k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.06k

Other

Who uses Squid Alerts
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses HaloITSM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, German, French, Italian, Dutch, Polish
Regional Restrictions:
No regional restrictions

Other

Who uses FuseForward
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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