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About Squid Alerts

Squid Alerts ensures that you never miss an alert or call from your clients.

Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.

On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.

About GLPI

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

  • Unlimited Notifications

  • SMS, Email, Voice, or Push

  • Configurable Flood Protection

  • On-Call Calendars

  • Team Based Escalation Chains

  • Reports For Your Boss

Summary

  • Available in all languages

  • Powered by open source technologies

  • Available for on-premises and on cloud

Pricing

Basic

$8.00
1 user(s) / month
Included in plan:
  • Unlimited Teams
  • Unlimited Email / SMS / Voice Alerts
  • On-Call Calendars & Escalation Chains
  • Email Support
  • Invoice Billing Support

Premium

$24.00
1 user(s) / month
Included in plan:
  • Everything from Basic Plan
  • Inbound Team Phone Numbers
  • Live Call Routing
  • 24x7 Email & Phone Support
  • Invoice Billing Support

Pricing

GLPI Network Cloud

$23.00
1 user(s) / month
Included in plan:
  • 5 GB storage
  • Backups
  • Updates
  • All core GLPI features
  • Exclusive plugins
  • Free data migration

Basic (on-premises)

$1,500.00
<10 IT agents/<500 IT assets/ per year
Included in plan:
  • Support L.3 unlimited
  • Exclusive plugins

Standard

$4,400.00
<50 IT agents/< 5000 IT assets/ per year
Included in plan:
  • Support L.3 unlimited
  • Exclusive plugins

Advanced (on-premises)

$14,700.00
>51 IT agents / > 5001 IT assets / per year
Included in plan:
  • Support L.3 unlimited
  • Exclusive plugins

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • FusionInventory - plugin for Asset Management on GLPI.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • The main users of GLPI are IT managers, IT technicians, IT admins.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer Knowledge Base with best practices.

  • What platforms does this service support?
  • On-premises installation (Linux) or on Cloud (SaaS).

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
89

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.93k

Other

Who uses Squid Alerts
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses GLPI
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
German, English, French, Arabic, Portuguese, Spanish, Russian
Regional Restrictions:
No restrictions.
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