Squid Alerts ensures that you never miss an alert or call from your clients.
Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.
On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.
About GLPI
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Features
2-Factor Authentication
Analytics
Anti-Virus
API
Batch Permissions & Access
Chat
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Email Integration
External Integrations
Multi-User
Notifications
Password & Access Management
Project Management
Organization Management
Malware Protection
SAP Integration
Bug Tracking
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Features
2-Factor Authentication
Analytics
Anti-Virus
API
Batch Permissions & Access
Chat
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Email Integration
External Integrations
Multi-User
Notifications
Password & Access Management
Project Management
Organization Management
Malware Protection
SAP Integration
Bug Tracking
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Summary
Unlimited Notifications
SMS, Email, Voice, or Push
Configurable Flood Protection
On-Call Calendars
Team Based Escalation Chains
Reports For Your Boss
Summary
Available in all languages
Powered by open source technologies
Available for on-premises and on cloud
Pricing
Basic
$8.00
1 user(s) / month
Included in plan:
Unlimited Teams
Unlimited Email / SMS / Voice Alerts
On-Call Calendars & Escalation Chains
Email Support
Invoice Billing Support
Premium
$24.00
1 user(s) / month
Included in plan:
Everything from Basic Plan
Inbound Team Phone Numbers
Live Call Routing
24x7 Email & Phone Support
Invoice Billing Support
Pricing
GLPI Network Cloud
$23.00
1 user(s) / month
Included in plan:
5 GB storage
Backups
Updates
All core GLPI features
Exclusive plugins
Free data migration
Basic (on-premises)
$1,500.00
<10 IT agents/<500 IT assets/ per year
Included in plan:
Support L.3 unlimited
Exclusive plugins
Standard
$4,400.00
<50 IT agents/< 5000 IT assets/ per year
Included in plan:
Support L.3 unlimited
Exclusive plugins
Advanced (on-premises)
$14,700.00
>51 IT agents / > 5001 IT assets / per year
Included in plan:
Support L.3 unlimited
Exclusive plugins
FAQs
No FAQs associated with this application.
FAQs
What are some applications this service is commonly used in tandem with?
FusionInventory - plugin for Asset Management on GLPI.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
The main users of GLPI are IT managers, IT technicians, IT admins.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What is this service generally used for?
GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company.
Does this service offer guides, tutorials and or customer support?
Yes, we offer Knowledge Base with best practices.
What platforms does this service support?
On-premises installation (Linux) or on Cloud (SaaS).
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