Compare Squid Alerts vs 4me vs Datto RMM

Squid Alerts 0 IT Service Management (ITSM)	4me 1 IT Service Management (ITSM)	Datto RMM 22 IT Service Management (ITSM)
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Crozscore 50% what is this? Press Buzz: 25%	Crozscore 78% what is this? User Happiness: 90% Press Buzz: 43% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 52% User Trend: interest falling
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About Squid Alerts Squid Alerts ensures that you never miss an alert or call from your clients. Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team. On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.	About 4me 4me allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface. Supported processes The 4me service provides support for the following processes: Service portfolio & catalog management Service level management Service asset & configuration management Incident management Request fulfillment Knowledge management Problem management Change management Release & deployment management Project management Portfolio management Time tracking Apart from providing service desk analysts and support specialists a fast and intuitive user interface that minimizes their administrative effort, 4me also offers the following premium benefits: Automatic tracking of all end-to-end SLAs, as well as the services provided by shared services organizations and managed service providers Seamless and secure collaboration between all support domains within the same organization, as well as with its managed service providers	About Datto RMM Datto RMM is a secure, cloud-based single platform to remotely monitor, manage and support your entire customer base. You get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and Insightful reporting. And the benefits of Datto RMM don’t stop there. Integration with our Autotask PSA elevates MSPs to higher levels of insight, productivity, and profitability. And a monthly release cadence ensures a rapid pace of innovation. A modern and intuitive UI provides visual dashboards and widgets, and best-in-class onboarding and 24 x 7 support is also included. And with a proven track record of 99.99% uptime, your clients are in good hands.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary Unlimited Notifications SMS, Email, Voice, or Push Configurable Flood Protection On-Call Calendars Team Based Escalation Chains Reports For Your Boss	Summary No key features associated with this application.	Summary No key features associated with this application.
Pricing Basic $8.00 1 user(s) / month Included in plan: Unlimited Teams Unlimited Email / SMS / Voice Alerts On-Call Calendars & Escalation Chains Email Support Invoice Billing Support Premium $24.00 1 user(s) / month Included in plan: Everything from Basic Plan Inbound Team Phone Numbers Live Call Routing 24x7 Email & Phone Support Invoice Billing Support	Pricing Premium $59.99 1 user(s) / month Included in plan: Self Service Portal Project Management Time Tracking Auto Translate Chatbot Unlimited Storage End users , approvers and project members don't require a license All Service Management processes (IncMav, Req Fulfil, ProbMan, ChaMan, KonwMan, ReleaseMan, SLM, Config Man
FAQs No FAQs associated with this application.	FAQs Does this service integrate with any other apps? Integration with Identity Providers via SAML V2.0 and SCIM Integration with asset discovery tools as NextThink and Microsoft SCCM Integration with monitoring systems Intergation with other service management systems What is this service generally used for? To provide a self-service portal for internal and external customers, as a one-stop-shop for giving internal support for IT, HR, Legal, Facilities, etc. for internal and external customer support and for project and resource management Does this service offer guides, tutorials and or customer support? Yes, 4me offers excellent support based on very stringent resolution and availability SLAs Who are the main user groups of this service? The IT, Security, HR, Legal and Facilities departments of enterprises MSP's - Managed Service Providers for customer support What platforms does this service support? It is a SaaS (Software as a Service), available in the cloud Does this service offer an API? Yes, the APIs are documented on the 4me developer website What are some applications this service is commonly used in tandem with? Active Directory/Azure, Onelogin, Okta, Microsoft SCCM, Microsoft Outlook, ServiceNow, Jira, SAP Solution Manager Does this service offer multi-user capability (e.g. teams)? Yes	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 89	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 11.7k
Other Who uses Squid Alerts SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses 4me Enterprises Desktop Platforms: Web App Languages: Arabic, Czech, Danish, German, English, Hungarian, French, Italian, Chinese, Turkish, Spanish, Portuguese, Japanese, Russian, Dutch, Polish Regional Restrictions: No regional restrictions, free Auto Translation option	Other Who uses Datto RMM Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.