Sprout Social is an intuitive platform that delivers smarter, faster business impact from social - from industry insights and competitive intelligence to customer service, data and analytics. With Sprout, businesses can harness the power of social with solutions that expand their influence, personalize brand experiences, and uncover critical data to future-proof their business strategies.
Key Features Include:
- Social Media Management
- Publishing + Scheduling
- Social Listening
- Analytics
- Influencer Marketing
- Social Customer Care
- Employee Advocacy
- All plans come with a risk-free 30 day free trial.
Sprout builds and maintains strong network partnerships and integrations including with TikTok, Threads, Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Salesforce among many others, to help customers streamline workflows and unify customer data across the entire business.
About Sprinklr
Sprinklr's integrated platform facilitates important social media marketing activities, such as planning, publishing, reporting, and campaign management.
Planning:
Sprinklr organises all of your content across your various social media platform, including Facebook and Twitter.
This allows you to work on your campaigns, events, and posts efficiently one single platform.
With Sprinklr's global editorial calendar, you can always ensure that your content will reach the right audience.
Publishing:
Sprinklr allows you to draft, approve, schedule, and auto-tag your content across more than 20 different channels.
This helps you maintain a consistent brand voice and message across your various social media platforms.
Asset Management:
Sprinklr provides a highly organized platform where you can view and analyze the impact of your content assets.
With Sprinklr's platform, you can easily surface top performing content from anywhere within your company and also use new content engagement data to determine the focus of new marketing campaigns.
Campaign Management:
The integration of Sprinklr's easy-to-use calendar assists you in tracking your campaign initiatives and measuring their impact on your business.
You can also enforce campaign consistency and consolidate reporting metrics, such as engagement and conversion, across multiple social media platforms.
Features
API
Audience Targeting
Brand Management
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Keyword Tracking
Marketing Automation
Multi-Account
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Social Media Monitoring
Features
API
Audience Targeting
Brand Management
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Keyword Tracking
Marketing Automation
Multi-Account
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Social Media Monitoring
Summary
Social Media Analytics & Reporting
Social Media Listening
Social Media Management & Collaboration
Social Media Customer Service & CRM
Social Content Publishing, Scheduling, & Planning
Social Media Monitoring & Engagement
Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube
Summary
Deploy campaigns effectively across channels, markets, and demographics
Ensure there is campaign consistency across your entire platform
Schedule targeted message across channels and brands
Pricing
Standard
$249.00
1 user(s) / month
Included in plan:
Includes 5 social profiles
All-in-one social inbox
Publish, schedule, draft and queue posts
Complete social media management
Review management
Group, profile and post-level reporting
Monitor profiles, keywords and locations
Social content calendar
Paid promotion tools to boost Facebook posts
iOS and Android mobile apps
Professional
$399.00
1 user(s) / month
Included in plan:
+ INCLUDES ALL STANDARD FEATURES
Unlimited social profiles
Competitive reports for Instagram, Facebook and X
Tag, categorize and report on inbox messages
Custom workflows for multiple approvers and steps
Scheduling for optimal send times
Saved replies
Digital asset and content library
Trends and engagement reports
Team and productivity reporting
Approval workflow and audience targeting
Campaign tagging and reporting
AI assisted suggestions
Paid social reporting for Facebook, Instagram, X and LinkedIn
Add-on: Advanced social listening suite*
Advanced
$499.00
1 user(s) / month
Included in plan:
+ INCLUDES ALL PROFESSIONAL FEATURES
Message spike alerts
Enhance by AI Assist
Sentiment analysis
Rule builder for automated actions
Automated link tracking
CSAT and NPS surveys
Helpdesk and CRM integrations
Feature visibility controls
Custom chatbots with automation tools
External approvers
Report builder and scheduled report delivery
Organize tags
Enterprise
1 user(s) / month
Included in plan:
+ INCLUDES ALL PROFESSIONAL FEATURES
Tailored implementation and onboarding
Professional consulting services
24/5 Prioritized customer support
ADD ONS: Can be added to any plans
1 user(s) / month
Included in plan:
Social Listening
Premium Analytics
Employee Advocacy
Influencer Marketing
FAQs
Does this service integrate with any other apps?
In addition to the social networks listed above, Sprout integrations with the following additional platforms:
Salesforce (Marketing Cloud, Sales Cloud, Service Cloud), Tableau, Hubspot, Microsoft Dynamics 365, Salesforce Service Cloud, Zendesk, Marketo, Apple App Store, Google Play Store, Good My Business, Facebook Shops, Shopify, WooCommerce, Bit.ly, Google Analytics, Bynder, Opal, Canva, Dropbox, Feedly, Adobe Experience Manager, Google Drive, Microsoft Teams, Slack
What platforms does this service support?
Sprout supports integrations with the following social networks: Instagram, Facebook, Twitter/X, Linkedin, Youtube, Pinterest, TikTok, Threads, Tripadvisor, Trustpilot, Glassdoor, Google My Business, Facebook Shops, Reddit, Yelp
Does this service offer an API?
Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email our support team for more information.
Does this service offer multi-user capability (e.g. teams)?
Yes, Sprout offers the creation and management of teams of users across the platform for better collaboration within your Sprout instance.
Does this service offer guides, tutorials and or customer support?
Sprout offers a wealth of resources from guides, tutorials, courses as well as 24/5 customer support. for customers. Additionally, Sprout has their Insights Blog which contains a massive library of industry research, content and assets as well as their networking community, The Arboretum, for industry professionals.
Who are the main user groups of this service?
Sprout Social is used by over 30,000 brands around the world, in industries ranging from public sector, education, hospitality, fashion, tech, digital marketing agencies and everything in between. Most commonly, Sprout users typically sit within social, marketing, data & analytics and/or customer care roles within an organization.
What is this service generally used for?
Sprout Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.
What are some applications this service is commonly used in tandem with?
Sprout is commonly used in tandem with social networks, business intelligence (BI) platforms, CRM and and lead gen tools, Help Desk, messaging apps, reputation and review management tools, social commerce, website and link tracking and workflow & DAM tools.
FAQs
Does this service offer guides, tutorials and or customer support?
Sprinklr offers numerous guides on our website and our customer support is also willing to help if you run into any difficulties.
Who are the main user groups of this service?
Sprinklr is mainly used by enterprises to manage their social media marketing, although it can also be used by startups or individual influencers to manage their social platforms.
What are some applications this service is commonly used in tandem with?
Sprinklr is frequently used in tandem with Facebook, Instagram, LinkedIn, Pinterest, Twitter, VK, and YouTube.
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