Spedfast is an SMM platform that includes social media management, social listening, and social media analytics; designed primarily for middle-sized and large businesses. It helps its users make a better connection with clients and prospective customers.
Spedfast provides business owners a comprehensive social media campaign solution to build, distribute and align marketing content through multiple platforms. The platform includes three vital modules that let users achieve big results: Conversations, to plan SMM campaigns; Experiences, to capture the most engaging social content; and Sparks, for discovering trending conversations.
This solution leverages the potential of social media and utilizes it for creating effective marketing campaigns. This way, companies can smoothly build their brands and get actionable data insights for creating marketing strategies. It enables them not only to monitor the audience but also to position themselves against the competition for better social media presence.
Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.
Lithium stands out compared to our competitors in social media publishing for three main reasons:
Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.
In addition to social publishing, Lithium significantly improves your social response data:
Allows you to manage social responses at scale, without sacrificing the quality of your posts.
Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
Lithium has the ability to automatically detect up to 25 languages.
Able to detect when a customer replies and can automatically route customer replies back to the original agent.
Buffer is a tool to collate and share online content throughout your social media channels.
A clean, cheap and user-friendly social media marketing tool, Buffer allows you to schedule posts across multiple channels, driving traffic and increasing engagement with target audiences.
Social Media Monitoring
Plan and implement social campaigns
Spredfast Customer Success
Manage real-time engagement
Support team and Support Portal
Comparative performance analytics
Personalized design projects and strategic campaigns
Internal collaboration tools and workflows
Reward fans with incentives
Shared publishing calendars
Integrated social media management platform
Manage social responses at scale
Powerful insights in real-time
Collaborative planning and valuable data
Share on 10 Social Profiles: Share easily across all your Twitter profiles, Facebook pages, Facebook profiles and LinkedIn accounts.
Team Members: Allow a co-worker to simultaneously manage your Buffer social media profiles.
Detailed Analytics: Get detailed analytics and insights on posts from aggregated statistics, comparisons and more.
Up to 100 posts and tweets in the Buffer: Add up to 100 posts and tweets to ensure you never have to nag again!
Does this service offer guides, tutorials and or customer support?
Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.
What is this service generally used for?
This service is generally used for social media marketing campaigns.
What platforms does this service support?
This is a web-based platform with Android and iOS native apps offered.