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About Spinify Leaderboards

Spinify is a tool that helps increase employee engagement and workplace productivity by implementing a leaderboard approach that is fused with gamification and motivational psychology to empower employees to deliver accelerated performance. This web-based platform helps managers identify indicators that drive employee performance and motivates them with ABB (Activity-Based Behaviors).

With Spinify, management can set up goals for employees to achieve and configure target metrics to help evaluate individual performance. Leaderboards can contain elements such as progress bars and rankings to motivate employees to do more. Setting up leaderboards is a walk in the park and users don’t have to IT-inclined to fully maximize the platform. Once leaderboards are set up and running, it’s on autopilot, allowing you to do more and accomplish more.

Leaderboards have proven to be effective in keeping employees engaged and motivated. Spinify takes this unique approach to keep the workplace alive and workers eager to spike up their productivity. In most companies, 70% of their workers are disengaged. Spinify changes all that with its innovative solution that integrates gamification and motivational psychology, resulting in 31% increased productivity and employees becoming three times more creative. Ultimately, Spinify helps companies outperform their competition by as much as 202%.

Spinify is very intuitive and straightforward. Linking your data is effortless and creating leaderboards doesn’t take hours, just minutes. Managers can track the sales performance of their teams from a distance and see who their employees work their way to achieving their business goals. Everything is so transparent that you know how your employees perform their tasks and identify factors that drive productivity.

Spinify is a simple platform to set up. Users don’t need to be well versed in IT and coding to get the application up and running. Also, managers can easily see factors that spur employee engagement that they don’t need to have a psychologist assess their employees and help devise strategies to enhance productivity and energize their workplace environment.

The software smoothly integrates with the leading data applications and business systems, including Salesforce, Freshdesk, JIRA, and Slack as well as providing a native data entry functionality. Once your leaderboards are gamified, you get an instant view of your team’s performance and get an immediate boost.

About Promoter.io

Promoter.io is customer intelligence, customer engagement, and feedback management platform that helps users boost their customer retention. It is a mix of permanent actionable feedback based on a best-practice NPS approach to customer data from a number of sources.

Promoter.io provides the measurement of customer loyalty using the Net Promoter System. It uses two questions (“How likely are you to recommend us to a friend?” and “What’s the biggest reason for your response?”), to determine the NPS score and identify which segment of the customer relationships users should focus on.

Except for providing surveys, the platform helps customize campaign emails, providing email templates as a base. There is also an instinctive dashboard, displaying the NPS score, the survey rank and trending keywords that customers use in their interaction with service or product providers.

About Strikedeck

Strikedeck enables businesses to measure, manage, and monetize the customer experience they deliver. It starts by creating a 360-degree view of the customer by seamlessly weaving together customer data from a multitude of sources – CRM, Marketing Automation, Finance, Billing, Contracts, Support, and Product Usage. Its intelligent algorithms glean valuable insights from the data and present them to users in intuitive dashboards that are not only easy to use, but also focus the user’s attention on signals from customers on which they need to take immediate action.

Strikedeck enables Customer Success teams to transform their customer communications with out of the box playbooks and workflows for common events in the customer lifecycle. It enables users to segment customers and delivers a service that is appropriate to the needs of each segment. Teams are enabled to provide an appropriate level of hand-holding as customers traverse each phase of the customer lifecycle – from initial onboarding to stabilization, all the way to expansion.

Strikedeck enables Customer Success teams to scale to meet the exponential growth in the customer base by intelligent automation of responses to common events that represent adversity to opportunity and everything in between. It works silently in the background, automatically responding to events while alerting Customer Success professionals to the events that need their attention. This means that Customer Success professionals can focus on delivering the best experience to customers, instead of wasting their time on mundane and repetitive tasks.

Here is what a customer had to say about Strikedeck:

“As a VP of CS, I have found that Strikedeck has provided me insight into our client base that cannot be produced anywhere else in the organization. This is mostly a result of the extremely powerful and easy ability to segment our client base. Essentially, all of the dashboards, activity, health, surveys, support tickets, tasks, events, and more can be 1-click segmented. This allows me to present intelligent and actionable data to my leadership team in support of new programs and budgets.”

2018 has been a breakout year for Strikedeck. Key highlights include:

  • 2.6x increase in the customer base.
  • 3.2x increase in the number of Customer Success professionals depending on our solutions.
  • 5.3x increase in the number of customers managed by our customers.

Our customers are reporting some stellar results including:

  • A 100% increase in the customer base while increasing customer satisfaction by 50% (with no change in the Customer Success team size).

  • A 4x increase in time spent with customers by cutting down on wasteful time spent on preparing for meetings, generating reports and other repetitive tasks.

  • A 100% increase in Annual Recurring Revenue, 125% increase in upsell revenue and a 30% decrease in churn.

  • Strikedeck helped a customer increase in retention by 5% to generate 20% higher P/E multiple, followed by a 15% increase in up-sell to a 50% higher P/E multiple.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Change company culture with visible transparent staff performance information on office TV's.

  • Change staff behaviors on activity achievement by motivating them to do more work.

  • Give staff the recognition they for a job well done with a personalized celebration screen, including their individual song.

  • No one size fits all, only pay for the functionality you want and monthly subscription model means cancel anytime.

  • Mobile APPs give staff access to leaderboard positions and office notifications anywhere, anytime.

Summary

  • Beautifully Simple Email

  • Internationalization

  • Segmented Campaigns

  • Drip and Instant Surveys

  • Feedback Forwarding

  • Delivery Delay

  • Recurring Surveys

  • Automated Reminders

  • API Support

  • NPS Over Time

Summary

  • Customer Health Scores: Provides users a customer-specific score to determine the overall satisfaction of each customer.

  • Product Engagement: Identify which customers are getting the most out of your products or services and highlight those who have not yet fully adopted or may need further training.

  • Playbooks: Create and structure key customer success processes into a "playbook" to create unified team best practices for handling customers.

  • Workflow Recipes: Trigger & Action based tasks and automated actions that can be assigned to a user, or carried out automatically by the system

  • Advanced Integrations: 8+ ways to bring in data into the system including - Strikedeck API, Flat Files, Direct Database Access, Tracking Beacons, connecting to Analytics platforms, App-monitoring platforms, and Data Warehouses.

  • Machine Learning: Ability for the platform to learn and improve predictions based on previous customer behavior and a growing database of customer information.

  • Predictive Analytics: Upsell & cross-sell opportunities are tagged based on historical trends to hit revenue and expansion targets

  • Churn Risk: Calculates the risk that your customers will not renew or continue using your product or service.

  • Surveys: Allows users to create and send out surveys to customers to determine net promoter scores and other key satisfaction information.

Pricing

Pilot Plan

$35.00
1 user(s) / month
Included in plan:
  • 3 Active Leaderboards
  • Unlimited Free Users
  • Free Mobile App
  • Spinify Branding Designs
  • Unlimited Customized Messages
  • Unlimited Customized Achievements
  • Google Sheets + Shopify Integrations.

Pricing

Hobby

$29.00
per Month
Included in plan:
  • 150 Surveys/Month
  • 1 Campaign
  • 1 User
  • 90 Days Data Retention
  • Customizable Email Templates
  • Multi-Language Templates
  • Survey Throttling
  • Survey Reminders
  • NPS Dashboard
  • Filter by Attributes
  • Feedback Management
  • Weekly Digest
  • Data Export

Starter

$49.00
per Month
Included in plan:
  • 750 Surveys/Month
  • 1 Campaign
  • 2 Users
  • 180 Days Data Retention
  • *All Features from Hobby, Plus:*
  • Survey Send Delay
  • Trend Analysis
  • API
  • Zapier

Pro

$99.00
per Month
Included in plan:
  • 2,500 Surveys/Month
  • 1 Campaign
  • 5 Users
  • 1 Year Data Retention
  • *All Features from Starter, Plus:*
  • Smart Scheduling
  • Drip Surveys
  • Recurring Surveys
  • Customer Profiles
  • Historical Scores

Growth

$249.00
per Month
Included in plan:
  • 10,000 Surveys/Month
  • 3 Campaigns
  • 10 Users
  • 3 Years Data Retention
  • *All Features from Pro, Plus:*
  • Customer Lifecycle NPS
  • Priority Support
  • Import Existing NPS Data
  • Employee NPS
  • Segments

Rainmaker

$499.00
per Month
Included in plan:
  • 25,000 Surveys/Month
  • 5 Campaigns
  • 15 Users
  • 5 Years Data Retention
  • *All Features from Growth*

Enterprise


1 user(s) / month
Included in plan:
  • Custom Number Surveys/Month
  • Custom Number Campaigns
  • Custom Number Users
  • Data Retention Forever
  • *All Features from Rainmaker, Plus:*
  • Developer Sandbox
  • Dedicated Sending IP
  • Custom Return Path
  • Dedicated Account Manager
  • Custom Integrations
  • Campaign Administration
  • Invoice Billing

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is in-application help and articles. Spinify also offers customer service through its online Chat functionality.

  • Does this service integrate with any other apps?
  • Salesforce, Jira, MyDesktop, Slack, Google Sheets, Native Spinify, Zen Desk, Fresh Desk, Shopify.

  • What is this service generally used for?
  • Engagement and motivation of staff to do more of the business metrics that matter.
    Ranking staff performance on a leaderboard, tracking their progress against their targets and celebrating achievements.
    Improving information and communication especially with reps who are out of the office with leaderboard and company updates.

  • Who are the main user groups of this service?
    • Any organization who has staff on individual or team KPI's or targets.
    • Any organization with disengaged staff that they want to motivate to perform at levels up to 3 times greater productivity.
    • Any organization who wants to drive a more transparent company culture with highly visible staff performance and achievements shown on an office TV.
  • What platforms does this service support?
  • Desktop, Mobile APPs, Tablets, TV, Apple Watch.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, single and multi-user capability are available.

  • Does this service offer an API?
  • Yes, we have an API available.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Jira, MyDesktop, Slack, Google Sheets, Native Spinify, Zen Desk, Fresh Desk, Shopify.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Promoter.io offers: Phone Support, Knowledge Base, NPS Follow-Up 'Cheat Sheet'.

  • Does this service offer multi-user capability (e.g. teams)?
  • There is multi-user capability offered.

  • What platforms does this service support?
  • Promoter.io is a web-based platform.

  • Does this service offer an API?
  • Yes, this service offers an API.

  • Does this service integrate with any other apps?
  • It integrates with Zapier, Segment, and Slack.

  • What is this service generally used for?
  • This is a customer feedback management software.

  • Who are the main user groups of this service?
  • Main users of Promoter.io are SMEs and large enterprises.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
129
Followers:
829

Vendor Information

Founded:
-
Based in:
San Antonio
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Spinify Leaderboards
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
None

Other

Who uses Promoter.io
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Strikedeck
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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