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About Spidergap

Spidergap is an online tool for creating and running 360° feedback assessments. Employee-focused feedback reports help workers identify priorities for improvement and take action on personal development. The solution can be used within organizations that want to assess 10 people, or 10,000. Spidergap is typically used by human resources, learning & development staff, leaders in small to medium-sized businesses, and consultants.

Users can create and manage assessments that are easy to understand and simple to use. Questionnaires are completely customizable and can be edited at any time. Spidergap’s online designer lets users drag-and-drop to add questions, add text or edit rating scales. Organizations can even add their own logo and other custom branding.

Spidergap’s feedback reports and personal development plans are easy to understand and focus on the end goal. They highlight employee performance results clearly and provide lists of top strengths and top areas to improve. The comparison table shows how many employees agreed with the desired improvements in relation to each area.

Respondents are asked to summarize the performance of other employees, and are included in the feedback reports. Spidergap reports show other staff members' suggestions on how an employee can build on his or her strengths, or how can they improve on their weakest areas. The development plan can be filled out by either the employee him- or herself, or with their line manager, focusing on three to five chosen areas to improve on. Plans should include a clear list of actions that will help the employee work towards improving overall performance. The report’s appendix gives users a complete breakdown of all feedback including current performance, desired performance and desired improvement.

About CrazyCall

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

About ActivTrak

ActivTrak is an easy-to-use, easy-to-install cloud-based monitoring software allowing employers of on-site and remote workers to track web and application usage, better-improving performance and workplace control.

ActivTrak works when you install an agent onto one or more workstations (either directly, remotely or via Active Directory). Once installed, you can begin seeing usage data within a matter of minutes.

ActivTrak has a very simple, intuitive dashboard allowing you to easily set alarms for user activity notifications and track multiple user sessions in real time from a single screen. The agent quickly collects title bars, URLs, and screenshots and can easily shut down applications or notify you of flagged usage.

Some features include:

  • Silent/Invisible Agent
  • Easy-to-read dashboard
  • Auto-populated usage reports (7)
  • Screenshots
  • Custom & pre-built Alarms that capture specific activity
  • Real-time Monitoring
  • Website blocking
  • Activity Categorization (both activity type & productivity Value
  • Scheduled Monitoring

ActivTrak is Free to use up to 3 computers. Your free account allows for 3GB of storage space (used for screenshots and logs) and allows for limited screenshots (1 per activity).

Premium plans & pricing are available inside your free account under 'Subscription.'

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management
  • Employee Engagement

Summary

  • Super easy customisation is possible using the online designer - change your questionnaire, email invites, or even the report

  • Quick and easy to run through a 360 end-to-end (you can do it in less than 3 minutes using our default templates)

  • Best practice guidance, resources and tips

  • Customer support that people rave about

Summary

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Summary

    No key features associated with this application.

Pricing

  • Credit card required: No
  • Employee assessments starting at $89/employee per year.
    Request more and receive discount pricing, for example:

    • 25 employee assessments charges at $79/employee per year
    • 50 employee assessments charged at $69/employee per year
    • 100 employee assessments charged at $56/employee per year
    • 250 employee assessments charged at $44/employee per year
    • As low as $12.50/employee per year

    Spidergap also offers a 15% discount for charities and academic users.

Free Trial

Free
Included in plan:
  • All features - No Limitations
  • Try Spidergap for Free, as long as you need

Pricing

Plan B

$22.00
1 user(s) / month
Included in plan:
  • 500 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan A

$11.00
1 user(s) / month
Included in plan:
  • 200 free minutes to 123 countries
  • Free phone number
  • Free inbound calls

Plan C

$45.00
1 user(s) / month
Included in plan:
  • 1250 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

Pricing

Free

Free
Included in plan:
  • 3 Monitoring Agents
  • 3GB of Storage (used for screenshots & logs)
  • Website Blocking
  • 1 Screenshot per activity (unlimited on Premium Plan)
  • Alarms
  • Real-time Monitoring
  • Auto-populated usage reports
  • Activity categorization (custom and pre-populated)
  • Productivity categorization
  • Create & Assign Work Groups
  • Grant Access to your dashboard (Admin & View-only)

FAQs

    Who are the main user groups of this service?
  • Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants or coaches.

    Our ideal customer understands the potential of 360 degree feedback but has, until now, been unable to find a solution that employees love, that is also effective, scalable and affordable.

  • What is this service generally used for?
  • 360 degree feedback - helping employees to prioritise their personal development based on feedback from others

  • What platforms does this service support?
  • Web-based, with support for all modern browsers and mobile devices

  • What are some applications this service is commonly used in tandem with?
  • Normally standalone, although you can export/import with Spidergap if you need to (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service integrate with any other apps?
  • You can export/import with Spidergap if you need to via Excel (e.g. to export data from an HR system, to then use in Spidergap).

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - you can add other users to your 360 project and decide what they can / cannot do.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, lots! Take a look at http://www.spidergap.com/help for all the above, or email [email protected]

FAQs

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Absolutely. We have an extremely useful online help center with tutorial videos, article and a forum to discuss with other ActivTrak users. Additionally, we provide online chat and live phone support from our office in Dallas, TX.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! Administrators can grant access to their ActivTrak dashboard as either fellow administrators, or users with view-only priveledges. Administrators can see a manipulate anything in ActivTrak, but view-only user can be assign 'Viewable Groups' which limits the data they have access to.

  • Who are the main user groups of this service?
  • While anyone can use ActivTrak, our core user groups include HR & IT Managers, general department managers, executives and school administrators.

  • Does this service offer an API?
  • Currently being created.

  • What is this service generally used for?
  • Workstation Monitoring for the purpose of accurate billing, productivity optimization, security and internet usage policy enforcement.

Vendor Information

Founded:
2011
Based in:
-
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Dallas
Employees:
11-50
Likes:
Followers:

Other

Who uses Spidergap
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses CrazyCall
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ActivTrak
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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