Compare Sparq vs Crisp vs Pushnami

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About Sparq

Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.

About Crisp

Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place.

Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators.

Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.

About Pushnami

Pushnami is an AI-powered messaging platform that uses intelligent analytics to deliver superior push, social, and email performance. Use the Pushnami platform to build engagement with and retarget subscribers, increase sales conversions, and automate cross-channel messaging. The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Build Communities and Engage Members

  • Advanced Recruitment Tools

  • Progressive Profiling

  • Deep Audience Segmentation

  • Target and Run Activities

  • Real-Time Community Engagement Metrics

  • Advanced Search Functionality

  • Sparq Authoring

  • Survey Templates

  • Private Discussion Boards

Summary

  • Shared inbox

  • Multi-channel customer service

  • Chatbot

  • Live Chat

  • Marketing & Sales Automation

  • Customer Support Automation

  • Routing Rules

  • Live Translate

  • Translated in 9 languages

Summary

  • Retarget subscribers with push notifications across all devices incliding iOS

  • Use proprietary machine learning to optimize messages down to the individual subscriber

  • Target subscribers with an unli9mited number of variables

  • Market across multiple channels with push, social messaging, and email

Pricing

Basic

Free
Included in plan:
  • Live Chat
  • Mobile Apps
  • Notifications
  • 2 operators

Pro

$25.00
per website
Included in plan:
  • Canned Response
  • Shared Inbox (Facebook, Twitter, Telegram & Email Connection)
  • Shortcuts (Canned Responses)
  • Reply from Slack
  • Live Chat Triggers
  • Customization
  • Internal Search
  • 4 operators
  • Unlimited Messages

Unlimited

$95.00
per website
Included in plan:
  • Unlimited contacts & operators
  • CRM
  • Knowledge Base
  • Routing Rules
  • Drip campaigns
  • SMS
  • Chatbot
  • Auto-Responder
  • Status Page
  • Reminders
  • Analytics

Pricing

Premium

Free
Included in plan:
  • Up to 30,000 subscribers

Enterprise

$449.95
for 30,001-99,999 subscribers
Included in plan:
  • Full implementation and support included

Managed

$1,000.00
for sites with over 100k visitors
Included in plan:
  • Dedicated optimization team

FAQs

    Does this service integrate with any other apps?
  • Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.

  • Who are the main user groups of this service?
  • Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.

  • What platforms does this service support?
  • Sparq, our customer insights platform

  • What are some applications this service is commonly used in tandem with?
  • Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.

  • Does this service offer guides, tutorials and or customer support?
  • Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
  • This service is generally used as a cloud-based customer intelligence platform.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding.

  • Does this service offer an API?
  • We provide an in-depth API that allows you to get and post information from and to Crisp.

  • Does this service offer multi-user capability (e.g. teams)?
  • We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp.

  • Who are the main user groups of this service?
  • We provide our software to every companies that are willing to improve their customer relationship.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Pushnami notifications are used in tandem with email marketing, social media marketing, and customer data platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Browser-based push notifications.

  • What platforms does this service support?
  • Pushnami integrates with all the major ad networks and performance tracking tools. We also provide custom integrations when needed.

  • Does this service integrate with any other apps?
  • Pushnami integrates with all the major ad networks and performance tracking tools. We also provide custom integrations when needed.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.42k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
196

Other

Who uses Sparq
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Crisp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, French, English, Finnish, Spanish, German, Dutch, Russian, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Pushnami
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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