Compare Sparq vs Crisp vs Engage+

Sparq 0 Customer Engagement	Crisp 77 Customer Engagement	Engage+ 1 Customer Engagement
View Listing	View Listing	View Listing
Crozscore 86% what is this? Press Buzz: 49% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 53% User Trend: interest falling	Crozscore 82% what is this? User Happiness: 90% Press Buzz: 46% User Trend: no significant changes
view 4 more	view 2 more
About Sparq Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.	About Crisp Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place. Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators. Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.	About Engage+ Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software! Connect and Build Relationships with your Consumers. Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Build Communities and Engage Members Advanced Recruitment Tools Progressive Profiling Deep Audience Segmentation Target and Run Activities Real-Time Community Engagement Metrics Advanced Search Functionality Sparq Authoring Survey Templates Private Discussion Boards	Summary Shared inbox Multi-channel customer service Chatbot Live Chat Marketing & Sales Automation Customer Support Automation Routing Rules Live Translate Translated in 9 languages	Summary All-In-One Campaign Automation AI-Powered Hyper-Personalised Campaigns Campaigns That Are Truly Omnichannel Audience Manager Personalise Incentives With The Coupon Engine Keep Track Of Your Campaign Performance Personalise Instore Engagement In Real-Time Leverage The Power Of Social Influence Consumer Journeys Maximise Traditional Channels & Mobile Push
	Pricing Basic Free Included in plan: Live Chat Mobile Apps Notifications 2 operators Pro $25.00 per website Included in plan: Canned Response Shared Inbox (Facebook, Twitter, Telegram & Email Connection) Shortcuts (Canned Responses) Reply from Slack Live Chat Triggers Customization Internal Search 4 operators Unlimited Messages Unlimited $95.00 per website Included in plan: Unlimited contacts & operators CRM Knowledge Base Routing Rules Drip campaigns SMS Chatbot Auto-Responder Status Page Reminders Analytics
FAQs Does this service integrate with any other apps? Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more. Who are the main user groups of this service? Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq. What platforms does this service support? Sparq, our customer insights platform What are some applications this service is commonly used in tandem with? Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record. Does this service offer guides, tutorials and or customer support? Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes What is this service generally used for? This service is generally used as a cloud-based customer intelligence platform.	FAQs Does this service offer guides, tutorials and or customer support? We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding. Does this service offer an API? We provide an in-depth API that allows you to get and post information from and to Crisp. Does this service offer multi-user capability (e.g. teams)? We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp. Who are the main user groups of this service? We provide our software to every companies that are willing to improve their customer relationship.	FAQs Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Yes Does this service offer guides, tutorials and or customer support? Yes What platforms does this service support? POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others, Rewards Platforms - PayTM, Amazon, UPI Who are the main user groups of this service? Retail- Fashion, Consumer Electronics, Restaurants, Supermarkets, Pharmacy, Jewelry, Beauty & Skincare, Hospitality, Manufacturing- Building Material, Pharmaceuticals, Agriproducts, Consumer Durables What is this service generally used for? To connect and build relationships with your consumers.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 3.16k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 5.24k
Other Who uses Sparq SMEs Enterprises Desktop Platforms: Web App Languages: English, French, German, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese Regional Restrictions: No restrictions.	Other Who uses Crisp Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Chinese, French, English, Finnish, Spanish, German, Dutch, Russian, Portuguese Regional Restrictions: No restrictions.	Other Who uses Engage+ Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: No restrictions.