Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
About Consolto
We are Consolto, an online platform that helps businesses communicate remotely with new audiences on a global scale.
Our mission is to help freelancers, small and medium businesses around the globe make a sustainable living in today’s hyper-competitive environment.
Our solution embeds on your website and enables you to communicate with your clients as close as possible to being there with them. On top of the trivial chat and videochat and screen sharing, we've built a collaborative interactive map application tailored to travel agents, tour operators, travel guides and hotels.
In addition, for support and sales teams, we provide a 3D model that is shown to your clients and helps them understand exactly what you're talking about.
Everything is integrated on your website. No downloads, no installations.
About Engage+
Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!
Connect and Build Relationships with your Consumers.
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Build Communities and Engage Members
Advanced Recruitment Tools
Progressive Profiling
Deep Audience Segmentation
Target and Run Activities
Real-Time Community Engagement Metrics
Advanced Search Functionality
Sparq Authoring
Survey Templates
Private Discussion Boards
Summary
No key features associated with this application.
Summary
All-In-One Campaign Automation
AI-Powered Hyper-Personalised Campaigns
Campaigns That Are Truly Omnichannel
Audience Manager
Personalise Incentives With The Coupon Engine
Keep Track Of Your Campaign Performance
Personalise Instore Engagement In Real-Time
Leverage The Power Of Social
Influence Consumer Journeys
Maximise Traditional Channels & Mobile Push
Pricing
Smart
Free
Included in plan:
Live Chat
Clever
$19.00
1 user(s) / month
Included in plan:
Videochat (40Hrs monthly)
SMS, Email notifications
FAQs
Does this service integrate with any other apps?
Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.
Who are the main user groups of this service?
Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.
What platforms does this service support?
Sparq, our customer insights platform
What are some applications this service is commonly used in tandem with?
Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.
Does this service offer guides, tutorials and or customer support?
Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer an API?
Yes
What is this service generally used for?
This service is generally used as a cloud-based customer intelligence platform.
FAQs
No FAQs associated with this application.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service integrate with any other apps?
Yes
Does this service offer guides, tutorials and or customer support?
Yes
What platforms does this service support?
POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
Rewards Platforms - PayTM, Amazon, UPI
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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