Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
About Engage+
Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!
Connect and Build Relationships with your Consumers.
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
About AiSensy
AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:
Broadcast to 1,00,000+ users in one go
Automate notifications for order, delivery, abandoned carts & more through Integrations.
Automate Customer support by installing WhatsApp Chatbots
Provide multi-human live chat support on numerous devices.
Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Build Communities and Engage Members
Advanced Recruitment Tools
Progressive Profiling
Deep Audience Segmentation
Target and Run Activities
Real-Time Community Engagement Metrics
Advanced Search Functionality
Sparq Authoring
Survey Templates
Private Discussion Boards
Summary
All-In-One Campaign Automation
AI-Powered Hyper-Personalised Campaigns
Campaigns That Are Truly Omnichannel
Audience Manager
Personalise Incentives With The Coupon Engine
Keep Track Of Your Campaign Performance
Personalise Instore Engagement In Real-Time
Leverage The Power Of Social
Influence Consumer Journeys
Maximise Traditional Channels & Mobile Push
Summary
Get WhatsApp Business API for Free in 10 Minutes
Broadcast to 1,00,000+ users in one go
Provide Multi-human Live Chat Customer Support
Automate Notifications for order, delivery, payments etc with 20+ App Integrations
Install WhatsApp Chatbots to automaten Marketing & customer queries
Track Broadcast Campaign Insights with Rich Analytics
Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets
Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.
Who are the main user groups of this service?
Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.
What platforms does this service support?
Sparq, our customer insights platform
What are some applications this service is commonly used in tandem with?
Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.
Does this service offer guides, tutorials and or customer support?
Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer an API?
Yes
What is this service generally used for?
This service is generally used as a cloud-based customer intelligence platform.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service integrate with any other apps?
Yes
Does this service offer guides, tutorials and or customer support?
Yes
What platforms does this service support?
POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
Rewards Platforms - PayTM, Amazon, UPI
To connect and build relationships with your consumers.
FAQs
What platforms does this service support?
Mobile (ios & Android)
Pc (Windows & Mac)
Tablets
Does this service offer guides, tutorials and or customer support?
Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!
We have tutorials set up to get you started on the platform.
What is this service generally used for?
WhatsApp Broadcasting
Automating notifications on WhatsApp
Automate customer queries & marketing via WhatsApp Chatbot
Provide multi-human Live Chat Support on WhatsApp
Does this service offer multi-user capability (e.g. teams)?
Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.
Does this service integrate with any other apps?
There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.
Who are the main user groups of this service?
Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.