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Versature

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About Sparknode

Sparknode offers the solutions you need for simple, yet innovative, cloud server hosting. Business owners can choose which solution will best fit their needs.

We've made the start-up process as easy as one, two, three. The right choice for you will depend on how much space, software, and processing power you need. Whether you use a Linux or Windows operating system. Choose from one of our pre-set packages for 1GB, 2GB, 4GB, or 8GB. Stay in control of your operations with a multitude of administrative tools and 24/7 technical support.

About Flokzu

It allows users to have every form, document or file in one place, search through them, manage pending tasks, define alerts, and integrate with other systems, eliminating the need of complex spreadsheets and endless emails.

About Versature

Versature is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking and call data solutions to the Canadian market. Trusted by clients and partners across Canada, Versature is raising the bar for business VoIP services with a suite of sophisticated features, enterprise integrations, free international calling to over 30 countries and innovative analytics tools to help businesses reach high-performance goals.

Versature is a customer-centric organization dedicated to providing the most reliable business tools to the Canadian market. From Versature’s 1:1 onboarding process to the dedicated Customer Support Managers, each Versature client receives the guidance and assistance they need to optimize their communications and customize a solution that caters to the business’ unique needs. The geo-redundant data centers and disaster recovery solutions ensures business continuity for clients regardless of natural disasters or weather impairments. Versature’s Canadian-based award-winning tech support team is reachable 24/7.

Features
All Versature plans come packed with valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Unlimited International Calling to 30+ Countries
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery
  • Integrations with Leading SaaS Platforms
  • Mobile App

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History Short and Long-Term Call Recording
  • Call Data & Analytics Softwares
  • System Integrations

Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
Google Chrome: click to dial any embedded phone number from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.


Insights
Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.

Customer Success
From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.

The Versature TRUST Initiative
Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations, Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Features

  • API
  • Bulk Domain Management
  • Calendar Management
  • Dashboard
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Mobile App
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Summary

  • Unparalleled service - Around the clock, we have people onsite ready to solve your issue.

  • Reliable - The same driving force behind Hivelocity's dedicated servers.

  • Manage infrastructure - Control your cloud from a single control panel.

  • Powerful control - Issue reboots and rebuilds with the click of a button.

  • Repurpose instantly - Redeploy with one of our many templates for your purposes!

Summary

  • Centralize all your document workflows in one place

  • Set different visibility permits

  • Customize every step of your business process in minutes using BPMN

  • Assign Tasks, deadlines and conditions to divide and parallelize your workflow

  • Real time & historial reports (BI & BAM to identify improvement opportunities)

Summary

  • Voicemail to Email Transcriptions

  • User and Administrative Portals

  • Auto Attendants

  • iOS and Android Mobile Apps

  • Integrations with Powerful Business Tools

  • Complimentary Phone Rentals

  • Free International Calling to 30+ Countries

Pricing

  • Starting from: $15.00/month
  • Credit card required: No
  • We love supporting great causes and are very committed to helping spread the word about Business Process Management (BPM). That’s why we offer tailored-made plans to fit any organizations needs, to apply please get in touch with us.

Starter

$50.00
unlimited user(s) / month
Included in plan:
  • Full text search
  • Business Intelligence tools & reports (full)
  • Unlimited processes & forms
  • Timers and task deadlines
  • Integration with external services and apps via Zapier, SOAP and REST Web Services
  • Inclusive Gateway to run parallel tasks
  • 50 New Process instances per month
  • 1 Gb Storage
  • 1 Public Form
  • 5 Databases
  • 1 Custom Report

Standard

$15.00
1 user(s) / month
Included in plan:
  • Integration with external services and apps via Zapier, SOAP and REST Web Services
  • Timer Start Events to trigger a process automatically
  • Timers and task deadlines
  • Unlimited processes & forms
  • Up to 1,000 new process instances per month
  • Up to 10 GB of storage
  • 5 Public Forms
  • Full text search
  • Business Intelligence tools & reports (full)
  • Export data to an Excel spreadsheet
  • Inclusive Gateway to run parallel tasks
  • 10 Custom Reports
  • Unlimited Databases

Premium

$21.00
1 user(s) / month
Included in plan:
  • Monthly hours of BPM Consultancy Services. Our experts with more than 15 years of experience model and set up your business processes for you
  • Unlimited storage
  • Premium Support 24/7, 2-hour response time
  • Unlimited Public Forms
  • Unlimited Users
  • Unlimited processes & forms
  • Unlimited new process instances per month
  • Full Search Text
  • Unlimited Custom Reports
  • Unlimited Databases

Pricing

Essentials

$29.99
1 user(s) / month
Included in plan:
  • 10 Call Queues
  • Unlimited International Calling to 30+ Countries
  • Free Polycom Phones
  • Suite of Features & Integrations

Professional

$34.99
1 user(s) / month
Included in plan:
  • 15 Call Queues
  • Unlimited International Calling to 30+ Countries
  • Free Polycom Phones
  • Conference Bridge

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • 20 Call Queues
  • Unlimited International Calling to 30+ Countries
  • Free Polycom Phones
  • Conference Bridge
  • Call Data & Analytics Software

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, Flokzu offers immediate support via chat.
    Plus our blog features multiple tutorials (including posts, gifs, images and videos).

  • Who are the main user groups of this service?
  • Organizations of all sizes, with or without IT knowledge that wants to manage business processes more efficiently.
    CEOs and Managers are the ones who usually have access to the process creation and Dashboard, where they can see which tasks are currently assigned, which are the assignees, when they were assigned, etc. The Dashboard also includes historical reports, where they can identify bottlenecks and improvement opportunities.

  • What is this service generally used for?
  • Flokzu is mostly used for recurrent business processes that should be executed efficiently and following an established workflow.
    It's very useful for Approval Workflows.
    Some of the processes our users automate are:
    * Purchase
    * Recruitment
    * Training
    * Customer Support
    * Production
    * Document Approval
    * Marketing Campaigns
    * IT Bug Reporting
    * Vacation Request
    * Manage new leads

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flokzu is perfect for organizations and even small teams within businesses.
    The User Management section lets you assign different permits to different users and you can group them using customized Roles.

  • What platforms does this service support?
  • BPMN, Zapier integration, REST & SOAP web services.

  • Does this service offer an API?
  • Yes, Administrators can generate an API whenever they want.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
153

Vendor Information

Founded:
-
Based in:
Montevideo
Employees:
11-50
Likes:
Followers:
366

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses Flokzu
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, French
Regional Restrictions:
Services Canadian Businesses
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