Implement self-scheduling to a degree that works best for your situation. Offer your employees more freedom & responsibility. With this structure in place, you will increase employee happiness and set your customer service department up for success while scaling up. We work with CS teams of rapid growth scale-ups to innovative enterprise corporations. Reach out to us for a personal onboarding, we are here for you.
Benefits
* Increase productivity by introducing collaborative scheduling
* Happier employees by giving them a modern, fun & easy scheduling software
* Ready for growth with a good employee scheduling process
* Reduce the time spend on tedious scheduling tasks
Features
* Shift scheduling
* Advanced leave management
* Assign user groups & roles
* Personal work schedule for each employee
* Event-based communication
* Shared & individual inboxes
* Shift swap & cover
* Weekly and monthly overviews
* Capture attendance data to automatically generate timesheets
* Availability settings per employee
* Contract hours
* Mobile friendly
Set up a call with us today to go over your needs and we'll see how Soon can work for your customer service team.
About ActivTrak
We believe in empowering team productivity.
ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based user activity monitoring platform collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant.
How are we different?
Prioritizes insight vs oversight to help teams build trust, respect and responsibility
Looks at the bigger picture
Puts workforce data in context and provide insights for employers and employees alike
Helps teams optimize productivity and ensure operational compliance
Helps teams work better together
Boasting more than 9,000 customers and over 450,000 users of its Free version, ActivTrak's solution can be configured to provide immediate visibility and analysis.
Features
2-Factor Authentication
360 Degree Feedback
API
Application Tracking
Attendance Tracking
Batch Permissions & Access
Budgeting
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
Employee Onboarding
Expense Tracking
External Integrations
Feedback Management
Forecasting
Multi-User
Notifications
Onboarding
Payroll
Project Management
Scheduling
Timesheets
Travel Management
Vacation & Absence Calendar
Time Management
Employee Engagement
Features
2-Factor Authentication
360 Degree Feedback
API
Application Tracking
Attendance Tracking
Batch Permissions & Access
Budgeting
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
Employee Onboarding
Expense Tracking
External Integrations
Feedback Management
Forecasting
Multi-User
Notifications
Onboarding
Payroll
Project Management
Scheduling
Timesheets
Travel Management
Vacation & Absence Calendar
Time Management
Employee Engagement
Summary
Schedule Shifts
Manage Leave
Plan Activities
Summary
No key features associated with this application.
Pricing
Trial
Free
Included in plan:
Full access to the Business Plan
Team
$8.00
1 user(s) / month
Included in plan:
3 schedule boards
User availability & conflict detection
Custom shift activities
Leave management
In-app support
Business
$16.00
1 user(s) / month
Included in plan:
Unlimited schedule boards
Infinite schedule range
Intraday scheduling with Workload
2-way calendar integration
Priority support
Enterprise
Custom
Included in plan:
Private cloud environment
Premium support channel & SLA
Custom integrations and data retention
SSO (SAML / OIDC) & Directory Sync (SCIM)
Dedicated success manager
Pricing
Free
Free
Included in plan:
3 Monitoring Agents
3GB of Storage (used for screenshots & logs)
Website Blocking
1 Screenshot per activity (unlimited on Premium Plan)
Alarms
Real-time Monitoring
Auto-populated usage reports
Activity categorization (custom and pre-populated)
Productivity categorization
Create & Assign Work Groups
Grant Access to your dashboard (Admin & View-only)
Essentials
$10.00
1 user(s) / month
Included in plan:
Everything in Free plus:
Real-time activity reports
Team productivity pulse
Productivity classification by groups & category
Automated user management via Azure AD
Single sign-on
Activity alerts & notifications
USB device & file transfer detection
Remote install
Standard support included with all paid subscriptions
Additional support plans can be purchased as an add-on
Add-ons: ActivConnect, $3 per user/mo
Add-ons: Screen Details, $2 per user/mo
Add-ons: Data History, $1 per user/mo
FAQs
What are some applications this service is commonly used in tandem with?
Monday
Workday, ADP, Personio
Nmbrs, Quickbooks By Intuit,
What platforms does this service support?
Windows, Mac, Linux.
iOs, Android
Does this service integrate with any other apps?
Yes.
Google Calendar, Outlook Calendar.
Several others currently in Beta, available upon request
Does this service offer guides, tutorials and or customer support?
Yes, customer support and guides.
Who are the main user groups of this service?
Service desks, Agencies, Call centers, Contractors, Construction Companies.
Does this service offer multi-user capability (e.g. teams)?
Yes, Soon is focused on teams.
What is this service generally used for?
Employee scheduling and project management.
Does this service offer an API?
Yes, currently only on request.
FAQs
Does this service offer an API?
Yes
Does this service offer guides, tutorials and or customer support?
Absolutely. We have an extremely useful online help center with tutorial videos, article and a forum to discuss with other ActivTrak users. Additionally, we provide online chat and live phone support from our office in Dallas, TX.
Does this service offer multi-user capability (e.g. teams)?
Yes! Administrators can grant access to their ActivTrak dashboard as either fellow administrators, or users with view-only priveledges. Administrators can see a manipulate anything in ActivTrak, but view-only user can be assign 'Viewable Groups' which limits the data they have access to.
Who are the main user groups of this service?
While anyone can use ActivTrak, our core user groups include HR & IT Managers, general department managers, executives and school administrators.
What is this service generally used for?
Workstation Monitoring for the purpose of accurate billing, productivity optimization, security and internet usage policy enforcement.
We have a small team of dedicated Workforce Management software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.