Compare Solid Performers CRM vs Zendesk Sell vs Bigin by Zoho CRM

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About Solid Performers CRM

A Successful Business needs an Effective tool to Manage the Business End to End in a Simple & Productive way. At Solid Performers, we take care of your Pre & Post Sales Activities under one roof with which you can manage the entire work flow of collecting the leads, converting leads to clients, monitoring the projects & payments, managing their support tickets, etc.,

About Zendesk Sell

Zendesk Sell is a CRM and sales platform designed for sales teams and professionals, mainly in small and medium-sized enterprises. It provides its users with an all-in-one software, packed with features for capturing, organizing, and tracking leads.

Zendesk Sell empowers B2B and B2C salespeople to manage sales, follow leads, and engage customers. Users are able to generate leads from various sources, like web pages and marketing platforms. Zendesk Sell sales automation tool offers capacities for integrated channel management, resulting in sales improvement, and increasing revenue.

This platform also features analytics and reporting modules, sufficient for accurate quantification and performance measurement. Additional features include Base Voice, advanced sales insights, workflow automation, email integration, and mobility.

About Bigin by Zoho CRM

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Lead Management

  • Client Management

  • Contact Management

  • Proposal, Proforma & Invoice Management

  • Vendor Management

  • Project Management

  • Support Ticket Management

  • Custom Module Management

  • User/Role Permission Management

  • Deal & Campaign Management

Summary

  • Complete with core sales tools.

  • Full visibility into current opportunities in your sales pipeline.

  • Insights to grow your business.

  • User-friendly and easy to navigate controls.

  • Track and sort email automatically.

  • Integrate with the popular online and social media tools.

  • Powerful and unified sales contact card.

  • Easy access to call records, emails and notes.

  • Syncing of communication exchanges in one file.

  • Fast integration of your email account to Zendesk Sell to track customer interactions.

Summary

    No key features associated with this application.

Pricing

Trial

Free
Included in plan:
  • 15 days

Monthly

$15.00
1 user(s) / month
Included in plan:
  • All Features

Yearly

$150.00
1 user(s) / year
Included in plan:
  • All Features

Pricing

Team

$19.00
1 user(s) / month
Included in plan:
  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM

Professional

$39.00
1 user(s) / month
Included in plan:
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage

Enterprise

$79.00
1 user(s) / month
Included in plan:
  • Predictive Sales Intelligence
  • Lead & Deal Scoring
  • Products & Price Book
  • Multiple Sales Pipelines
  • Role-Based Permissions

Elite

$159.00
1 user(s) / month

Pricing

Free

Free
Included in plan:
  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android

Express

$7.00
1 user(s) / month
Included in plan:
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

FAQs

    Who are the main user groups of this service?
  • All kinds of Business who need to manage their leads and clients in a more productive way

  • What platforms does this service support?
  • This is a web application and it supports all browsers

  • What is this service generally used for?
  • Managing the leads and clients

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials, Tickets.

  • Does this service integrate with any other apps?
  • Integrations: Xero, MailChimp, Zendesk, Dropbox, Quote Roller, QuickBooks Online, HubSpot Marketing, Harvest, G Suite, Yesware, Facebook, Microsoft Outlook.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • What platforms does this service support?
  • This is a web-based software.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Microsoft Outlook, G Suite, and social media platforms.

  • What is this service generally used for?
  • Zendesk Sell is generally used for customer relationship management and sales management.

  • Does this service offer an API?
  • Yes, Zendesk offers RESTful API.

  • Who are the main user groups of this service?
  • Main users of this service are sales professionals and sales teams in small and medium-sized enterprises.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Email, and productivity applications

  • Does this service integrate with any other apps?
  • Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

  • What is this service generally used for?
  • Tracking and managing day-to-day customer-centric operations.

  • Does this service offer an API?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web app, mobile apps for iOS, and Android.

  • Who are the main user groups of this service?
  • Small/micro businesses, freelancers, and solopreneurs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
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Based in:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
201-500
Likes:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Solid Performers CRM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Zendesk Sell
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, French, German, Polish, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Bigin by Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions:
Worldwide
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