Compare Solid Performers CRM vs Freshworks CRM vs Bigin by Zoho CRM

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About Solid Performers CRM

A Successful Business needs an Effective tool to Manage the Business End to End in a Simple & Productive way. At Solid Performers, we take care of your Pre & Post Sales Activities under one roof with which you can manage the entire work flow of collecting the leads, converting leads to clients, monitoring the projects & payments, managing their support tickets, etc.,

About Freshworks CRM

Freshworks CRM (formerly Freshsales) is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshworks CRM gives businesses everything they need to manage their sales in a hassle-free package. Freshworks CRM is trusted by over 15,000 businesses from 80+ countries. Some companies that use Freshworks CRM include Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark.

An all-in-one sales CRM software which is packed with features like built-in phone and email, lead scoring, visual sales pipeline, reports and dashboards, automations, and mobile apps, ensuring that sales reps do not have to juggle between multiple tools to get the job done. The extremely easy to use, highly intuitive UI means that sales reps will need minimal onboarding and can start selling from the get-go. Freshworks CRM's powerful and intelligent set of features ensure that sales reps spend more time selling and less time performing tasks like manual data entry. Freshworks CRM comes with auto-profile enrichment and activity tracking which helps sales reps get a 360-degree view of their leads. The AI-based lead scoring feature helps sales reps understand and prioritize their leads better. With the visual sales pipeline helps sales reps get a holistic view of their entire sales pipeline with a single sweep of the eye. The drag and drop UI makes it easy to move deals between stages and even mark them as won or lost. The visual sales reports and dashboards make it easy to accurately forecast your business. The sales campaigns feature in Freshworks CRM allows users to create, send, and track outbound email campaigns without having to rely on external software. The full-featured mobile apps for iOS and Android ensure maximum productivity for field sales agents. A large number of third-party apps via the Freshworks CRM marketplace (75+) as well as native integrations (15) to ensure that Freshworks CRM fits seamlessly into your business ecosystem.

Sales-360 puts Freshworks CRM at the center of your business ecosystem supported by a tightly knit network of products such as Freshdesk (for customer support), Freshchat (for customer engagement), Freshcaller (for cloud-based telephony), Freshconnect (for collaboration in context) and Freshmarketer (for CRO) enabling businesses to get a 360-degree view of their leads as well as customers.

About Bigin by Zoho CRM

Having been in the CRM industry for 15 years, Zoho realized that small businesses need a simple yet powerful CRM solution that is easy-to-use combined with the right feature set to help them move away from using spreadsheets and other legacy tools. That's why Bigin was built as a dedicated CRM solution for small businesses that don't need all the complicated features that are typically associated with enterprise CRM systems.

With built-in telephony, email, multiple pipelines, workflow automation, and dashboards, small businesses can easily automate their day-to-day activities and streamline their customer communication in Bigin without any hassle.

Bigin is also the most affordable CRM in the market right now, priced at $7/user/month (when billed annually). Users need no training and can get started with a working CRM solution in under 30 minutes. Just like Zoho's other products, Bigin also comes with the latest enterprise-grade security and privacy standards inbuilt.

Here are some of the ways in which Bigin can help you:

  • Get a complete picture of your customer interactions in one view.
  • Make calls, send and receive emails from within CRM.
  • Automate key activities that are otherwise done manually.
  • Build multiple pipelines for distinct business operations.
  • Measure and analyze CRM data through customizable dashboards.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Lead Management

  • Client Management

  • Contact Management

  • Proposal, Proforma & Invoice Management

  • Vendor Management

  • Project Management

  • Support Ticket Management

  • Custom Module Management

  • User/Role Permission Management

  • Deal & Campaign Management

Summary

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform

  • Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary

    No key features associated with this application.

Pricing

Trial

Free
Included in plan:
  • 15 days

Monthly

$15.00
1 user(s) / month
Included in plan:
  • All Features

Yearly

$150.00
1 user(s) / year
Included in plan:
  • All Features

Pricing

Forest

$79.00
1 user(s) / month
Included in plan:
  • Everything in Estate and...
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Deal Funnel View
  • Templates & Notifications
  • Real-time Email Tracking
  • Everything in Sprout and...
  • Contact Management
  • Pipeline Management
  • 250 Bulk emails/user/day
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 2 Sales Campaigns/user
  • Lead Scoring
  • 5 Intelligent Workflows
  • Basic Reporting
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories
  • Advanced CRM customization

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency

Pricing

Free

Free
Included in plan:
  • * Single User
  • * Single Pipeline
  • * Built-in Telephony
  • * Zoho Desk Integration
  • * Mobile Apps for iOS & Android

Express

$7.00
1 user(s) / month
Included in plan:
  • * Multiple Pipelines
  • * Workflows
  • * Web Forms
  • * IMAP based Email
  • * Custom Dashboards

FAQs

    Who are the main user groups of this service?
  • All kinds of Business who need to manage their leads and clients in a more productive way

  • What platforms does this service support?
  • This is a web application and it supports all browsers

  • What is this service generally used for?
  • Managing the leads and clients

FAQs

    Does this service integrate with any other apps?
  • Yes,

    • Freshdesk
    • Freshchat
    • Freshcaller
    • Freshconnect
    • Mailchimp
    • Segment
    • Piesync
    • Zapier
    • Xero
    • Quickbooks
    • Google contacts
  • What platforms does this service support?
    • Android
    • iPhone-iPad
    • Mac
    • Windows
    • Web-based
    • Mobile Web App
  • What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Who are the main user groups of this service?
    • SMEs
    • Mid Market
    • Enterprise
  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    What are some applications this service is commonly used in tandem with?
  • Email, and productivity applications

  • Does this service integrate with any other apps?
  • Yes. Integrations include G Suite, MS 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Flow, Zoho Meeting.

  • What is this service generally used for?
  • Tracking and managing day-to-day customer-centric operations.

  • Does this service offer an API?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web app, mobile apps for iOS, and Android.

  • Who are the main user groups of this service?
  • Small/micro businesses, freelancers, and solopreneurs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
213

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
8

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Solid Performers CRM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Freshworks CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Bigin by Zoho CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Danish, Czech, Bulgarian, English, French, Hebrew, Hindi, Hungarian, Croatian, Indonesian, German, Italian, Japanese, Korean, Russian, Chinese, Vietnamese, Spanish, Portuguese, Dutch, Polish
Regional Restrictions:
Worldwide
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