Compare Socital vs WebEngage vs Braze

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About Socital

Up to 150% improvement in email campaigns open rate, by using Socital Media data to personalize content for e-shops.

Other results for e-commerce clients:

  • 10x faster email database collection.
  • Up to 9x improvement of sales conversion rate.
  • Decrease of 10-20% of cart abandonment rate.
  • Save up to 25% of your digital marketing spend through better segmentation of audience.

Ideal for e-commerce stores in fashion, beauty, electronics and furniture/home. GDPR compliant. No need for coding.

FREE TRIAL available.

About WebEngage

WebEngage is a marketing automation software that helps B2C companies drive more revenues from their existing customers and anonymous users. WebEngage helps companies segment their customers and engage with them in a contextual and personalized manner through various channels such as Push
In-app
SMS
Web Push
Email
On-site Notifications
On-site Surveys
On-site Feedback.

WebEngage, B2C marketing cloud for cross-channel user engagement across channels.

Through WebEngage, companies can create complex lifecycle campaigns in seconds using the visual workflow designer.

About Braze

Braze was developed to help marketers enable excellent messaging activities across devices, channels, and platforms. The software comes with powerful CRM so users can connect personally with their customers, making broad engagement and ROI.

This solution humanizes connections between vendors and customers. Companies are able to seamlessly collect and maintain actionable customer data, allowing them to reach their audience with targeted, personalized messages. Braze is mainly used by mid-sized companies and enterprises.

Engagement with customers can be performed with welcome emails, "funny" push campaigns, dynamic content, messaging inspired with actual information, contextual messaging, and more. The bottom line is a brilliant customer experience and making each customer unique.

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Summary

  • Up to 150% improvement in email campaigns open rate, by using Socital Media data to personalize content.

  • 10x faster email database collection.

  • Up to 9x improvement of conversion rate.

  • Decrease of 10-20% of cart abandonment rate.

  • Save up to 25% of your digital marketing spend through better segmentation of audience.

  • Ideal for ecommerce businesses.

  • Free trial available.

  • No coding needed.

Summary

  • WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push.

  • Notifications: Push short & targeted notifications on your site.

  • WebEngage's user CRM stores data from user profile(attributes) and user actions(events). It also has capabilities around deep data segmentation and personalisation using user profile data, behavioural data, lifecycle events, 3rd party data from CRM and logical constructs.

  • WebEngage, a tool for automating communication across a user's lifecycle and helps companies send messages

  • Cross-device tracking helps keep communication coherent and contextual, making the experience personalised and relevant. Integration with WebEngage is a one-time job and requires minimal assistance. Once the SDKs are integrated, the data starts to flow into WebEngage, making it measurable and actionable.

  • Custom Forms: Define your own feedback categories. Add fields for each category using our drag-drop form builder.

  • Custom Styling: Style the feedback form in your own way. Use our online CSS editor to create a skin for your site.

  • Multi-admin Support: Add support agents. Everyone collaborates through the WebEngage dashboard.

  • Survey Builder: Easy to use, drag and drop form builder. Variety of question types supported.

  • Targeting Rules: Target visitors by geographic locations, URL patterns, referring websites, cookies, time spent and lot more.

Summary

  • Multichannel Messaging

  • Predictive Analytics

  • Lifecycle Management

  • A/B testing

  • Email Deliverability

  • Triggered Drip Sequences

  • Feature Dashboards

  • Standard Reports

  • Role-Based Workflow & Approvals

Pricing

Startup (ideal for personal shops)

Free
Included in plan:
  • 100 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.
  • 1 Domain

Accelerate (Perfect for new E-shops)

$377.00
unlimited user(s) / month
Included in plan:
  • 300 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.
  • 1 Domain

Growth (E-commerce as main business)

$755.00
1 user(s) / month
Included in plan:
  • 2000 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.

Pricing

Freemium

Free

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is a full documentation guide, available at the "Support" link in the footer of the Socital site.

  • What are some applications this service is commonly used in tandem with?
    1. Email providers (Mailchimp, Moosend, etc)
    2. CMS (Magento, Shopify)
    3. Loyalty systems
    4. Tools like Nosto, Segmentify, etc
  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is no limit on how many operators access the platform in the customer's account.

  • What is this service generally used for?
  • Increase sales from ecommerce, collect more subscribers, improve email open rates and decrease cart abandonment rate. Also segmenting audience with rich data and optimize marketing spend.

  • What platforms does this service support?
  • All major ecommerce platforms such as Magento and Shopify. Also automatic integration with email tools like MailChimp, Moosend, Emarsys, Dotmailer, Campaign Monitor, etc.

  • Does this service integrate with any other apps?
  • All major ecommerce platforms such as Magento and Shopify. Also automatic integration with email tools like MailChimp, Moosend, Emarsys, Dotmailer, Campaign Monitor, etc.

  • Who are the main user groups of this service?
  • Ecommerce managers or digital marketeers, working in ecommerce companies. Primary customers come from fashion, beauty, electronics and interior/furniture e-shops.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Amplitude, Foursquare, Gimbal, AppsFlyer, Segment, mParticle.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Documentation, Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of Braze are marketers in mid-market companies, and enterprise companies.

  • What is this service generally used for?
  • This service is used for lifecycle customer engagement.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2011
Based in:
Goregaon
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
New York
Employees:
51-200
Likes:
Followers:

Other

Who uses Socital
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses WebEngage
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Georgian, German, Japanese, Estonian, Chinese, Greek, Danish, French, Czech, Hungarian, Vietnamese, Bulgarian, Turkish, Italian, Finnish, English, Arabic, Hindi, Armenian, Icelandic, Tibetan, Thai, Indonesian, Hebrew, Tatar
Regional Restrictions:
No restrictions.

Other

Who uses Braze
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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